Team Lead - Chennai, India - OJ Commerce

OJ Commerce Chennai, India

Found in: Talent IN C2 - 1 week ago

Full time

Description

Role : Team Lead – Customer Service(Voice)

Experience : 06 to 08 Year

Job Location : Chennai

About OJ Commerce:

OJ Commerce (OJC), a rapidly expanding and profitable online retailer, is headquartered in Florida, USA, with a fully-functional office in Chennai, India.

We deliver exceptional value to our customers by harnessing cutting-edge technology, fostering innovation, and establishing strategic brand partnerships to enable a seamless, enjoyable shopping experience featuring high-quality products at unbeatable prices. Our advanced, data-driven system streamlines operations with minimal human intervention.

Our extensive product portfolio encompasses over a million SKUs and more than 2,500 brands across eight primary categories.

With a robust presence on major platforms such as Amazon, Walmart, Wayfair, Home Depot, and eBay, we directly serve consumers in the United States.

As we continue to forge new partner relationships, our flagship website,

Skills:

Proven work experience as a team leader or supervisor from call centre background
In-depth knowledge of call centre performance metrics
Good PC skills, especially MS Excel
Excellent communication(Verbal & Written) and leadership skills
Organizational and time-management skills
Decision-making skills

What we Offer

• Competitive salary

• Medical Benefits/Accident Cover

• Working Hours - US Shift ( Eastern Time)

• Fast paced start up

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