- Intermediate/ Upper Intermediate as minimum standard of English.
- 4 – 6 years relevant experience
- Should have end-to-end experience in US payroll operations & Customer Service
- Communication skills should be excellent
- Should have people handling & client handling skills
- Should have good knowledge in Excel, PowerPoint, Reporting, SOP writing & MsVisio
- Experience in SLA metrics preparation
- Time & Labor exceptions
- Payroll processing
- Gross to net validation
- Tax setup, validation and reconciliation
- Garnishment processing and validation
- Respond to payroll inquiries (Calls and Emails)
- Interact with clients
- Adhering to Client SLA and KPI's
- MS Excel
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Team Lead
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Team Lead
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Team Lead
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AR Team Lead
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AR Team Lead
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Team Lead - Chennai, India - Cognizant Technology Solutions
Description
Service Delivery Manager - HR Ops
Qualification:
Professional qualificationsExperience:
Skills Required:
Roles & Responsibilities:
Must Have Skills