Spl'st, Rpting - Bengaluru, India - Standard Chartered

Standard Chartered
Standard Chartered
Verified Company
Bengaluru, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Job:
Operations


Primary Location:
Asia-India-Bangalore


Schedule:
Full-time


Employee Status:
Fixed Term


Posting Date: 10/Apr/2023, 7:12:28 AM


Unposting Date:
Ongoing

Role Responsibilities

  • As part of the "Integrated Middle Office (IMO) Program" which spans over 30+ countries supporting multiple functions, the Role of Business Analyst (BA) will be to primarily support delivery of automation of KYC processes
  • The objective of project squad team is to reengineer existing process by way of automation and accelerate the successful migration of existing process modules into backlog and work with developers to deliver. This project deliverables would be in an Agile manner, hence principles of Agile ways of working are of utmost importance.


The BA will help work across project working streams to support Product Owner and Change Lead in driving the overall IMO Program.


Key Roles and Responsibilities would include:

  • To manage change by directly contributing to the business architecture, target operating model, and solution proposal as part of the IMO programme. This role will need to work with project stream leads and SME's as appropriate to ensure the right solution is being proposed, and that the business and technology teams are clear on the proposed business change scope.
  • Understand processes, deep dive to evaluate automation opportunities and execute it.
  • Create and maintain feature backlogs for delivery and deliver in close coordination with squad team.
  • Work closely the Technology & Innovation Lead, Project Manager, Delivery Team and other stakeholders as relevant
  • Help identify key project risks and issues, as well as working with the appropriate stakeholders and forum and driving for closure and resolution
  • Where required, assist in the running of the project working group, which comprises both Business and Technology aspects
  • Prepare MVP delivery plan and schedule priorities
  • Work on release plan and support delivery lead in conducting enduser trainings and communications.
  • Design process flowcharts on bank available tools, prepare presentations on projects including conducting presentations.
  • Collaborate with various stakeholders across functions and geographies to understand business requirements, seek clarifications on issues / feedback raised, solicit inputs, track deadlines and drive process change in a controlled manner.

Key Stakeholders

  • Global, Regional & Country heads of IMO
  • IMO Management Team
  • Global Account Managers (GAM), Client Managers, Relationship Managers
  • CCIB COOs, CEOs and Senior Management
  • IMO Program Steering Committee
  • GBS Heads
  • CLDM stakeholders
  • Credit Centre of Excellence (CoE)
  • Technology & Innovation Team
  • CCIB Business & Product Support Stakeholders
  • Support functions (Finance, HR, Risk, Legal, Compliance etc.)
  • Various teams within the Client Lifecycle Management (e.g. Frontline, Middle Office, Operations, Technology, Compliance, FCC)
  • GBS Incountry & Hub teams

Role Specific Technical Competencies

  • Excellent Business Analysis skills with capabilities to document requirements
  • Knowledge of IMO Processes and KYC
  • Knowledge of Business Analytics and process improvement concepts
  • Experience of implementing process automation would be an advantage
  • Experience working within an agile team, both colocated and offshore
  • Excellent written & oral communication skills, comfortable with facing off senior stakeholders
  • Should have at least 5+ years of corporate banking experience in operations and client experience domain
  • Path finding, selfguided abilities and should be comfortable with frequent changes in the industry and organizational setup
  • Analytical and change mindset with problem solving capabilities
  • Knowledge of Jira, Confluence, or other Agile tools
  • Knowledge of workflow tools and analytics tools such as Tableau
  • Exceptional ability to build effective working relationships across all levels of a diverse, global organisation
  • Exceptional collaboration skills, strong team player
  • Strong emphasis on selfreliance, confidence and commitment to delivering for clients, stakeholders and the team
  • Strong interpersonal and presentation skills, team player
  • Ability to work under pressure and to tight deadlines, with excellent time management skills

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other.

We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before.

If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.

You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, togethe

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