Jobs
>
Ahmedabad

    Department Manager - Ahmedabad, India - OTU India

    OTU India
    OTU India Ahmedabad, India

    6 days ago

    Default job background
    Full time
    Description

    JOB DESCRIPTION

    JOB TITLE Department Manager

    REPORTS TO Unit Head and Any Other Authorized Person

    DIVISION AND DEPARTMENT - Retail Operations

    JOB PURPOSE STATEMENT

    Assist the Assistant Manager Operations in meeting the required standard of Customer Delight and achieving Sales Targets. Direct, control and supervise the work of Sales Officers/Sales Associates.

    JOB CONTEXT

    1. Is responsible for Pre-opening procedures - Opens Store in the morning, monitors Housekeeping.

    2. Morning inspections with Manager Operations, discuss sales and set targets for the day.

    3. Sales figures of previous day. Discuss with Staff, inform days budget.

    4. Open cash point to start operations for the day - and ensure that float is entered in all operating tills on time.

    5. Ensure that tills are manned Allocation of dedicated cashiers.

    6. Alternative arrangements for staff that are sick/absent.

    7. Detailed Floor inspection.

    8. Determine best sellers and poor sellers and derive upon a plan of action.

    9. To plan layouts depending on new lines and seasons.

    10. To ensure that stock is well presented and displayed.

    11. Ensure that replenishment takes place regularly whenever required.

    12. To plan moves on a daily and weekly basis depending on stock and new lines.

    13. Ensure that proper care is taken while making Moves within the Department.

    14. Ensure that mannequins are changed regularly and that merchandise is displayed neatly on them.

    15. Is present to receive deliveries and assists his colleagues and staff in doing so.

    16. Getting the deliveries checked and counted in a systematic manner.

    17. Send the appropriate stock to their respective Departments.

    18. Report any discrepancies involved to the Manager Operations.

    19. Fax the requisitions to the warehouse/merchandisers on time, if any.

    20. Is responsible for managing the whole floor to ensure smooth functioning of work and ensure that his people work as a team with good interpersonal relationships.

    21. Co-ordinate time for lunch breaks/tea breaks for various staff related to his/her departments.

    22. To have a very pleasing and approachable personality and disposition.

    23. To ensure that his staff and himself/herself work towards giving the customer exceptional service at all times.

    24. To ensure that staff take responsibility for their customers and regularly follow up.

    25. To find ways to personalize service and meet with the customers unexpressed needs.

    26. To ensure billing & check out is fast and efficient.

    27. To be able to work long hours when required and work under pressure at times.

    28. Assist in the closing of tills and cash points.

    29. Closing the Store as per closing routines.

    30. Responsible for upkeep of the shop floor, stock room, bins, fixtures, till points.

    31. The jobholder is responsible for the maintenance of his/her floor, namely housekeeping, electrical fixtures/fittings, trial room, tills, and toilets.

    32. The job holder is responsible for ensuring that the floor is well laid out, the merchandise is properly presented in the correct ratios on correct hangers with the right size sticker with appropriate signage, where required.

    33. To ensure that the merchandise on the floor has the correct printed price stickers.

    34. To ensure that the bin cards in the stock room pertaining to their department is properly maintained.

    35. To impart product, customer service and till training to new sales associates.

    36. To ensure that staff is properly groomed

    37. To enforce discipline in the department and report matters of indiscipline to the higher authorities.

    38. To motivate staff and maintain morale.

    39. To set high standards of integrity and quality and efficiency of work by example.

    40. To prepare monthly reports.

    41. To be responsible for health & safety of the department.

    42. To inspect and ensure cleanliness of staff rooms.

    43. To aid the Manager - Operations in monitoring and controlling security at the Store.

    44. To help with sales promotions and to plan different strategies to make the promotion a successful one.

    45. Is responsible for Store stock reconciliation and be accountable for stock in his/her departments.

    46. To plan ways to prevent shrinkage and shoplifting.

    47. In addition to this department/s on which the job holder concentrates, in case of exigencies of work requirement, the services of the job holder would be utilized in other departments, stockroom, customer service desk, other Stores at the same location or any other location etc. also.

    48. To carryout all other duties ancillary and incidental thereto as well as other duties assigned from time to time.

    JOB ACCOUNTABILITIES

    1. Maintain an accurate stock file to ensure a maximum on sale position for merchandise.

    2. Motivate and help subordinates to attain a high standard of Customer Delight.

    3. Discrepancies in stock replenishments at the Store

    4. Control over known/unknown shrinkage

    5. Till discrepancies.

    6. Allocation of dedicated cashiers.

    KNOWLEDGE SKILLS AND EXPERIENCE

    1. Graduate from Institute of Hotel Management/Retail Management

    2. Could also be a Graduate from any other discipline.

    3. The job holder should possess good interpersonal and communication skills

    4. Previous experience in the retail industry is an added advantage. At least three years experience in a service industry.

    RELATIONSHIP

    EXTERNAL:

    Customers - Serving or answering queries - Daily

    INTERNAL:

    1. Assistant Manager Operations and Manager - Operations - Instructions/constant interaction and working contacts.

    2. Other Sales Staff - Working contacts Daily.

    3. Relationship with peer group has to be excellent. He/She has to be approachable and flexible at all times.

    4. Head Office - working contacts with Operations, Buying Department, Marketing & Human Resources Department.

    JOB CHALLENGES / DIFFICULTIES

    1. Ensuring the highest standards of customer service.

    2. To overcome the problem of Sale without purchase.

    3. Work monotony owing to routine / mechanical work.

    4. Dealing with difficult customers e.g. Customers who want to exchange commodities long after the prescribed time for exchange.

  • Decathlon

    Department manager

    23 hours ago

    Decathlon Ahmedabad, India Full time

    Mission · What's Décathlon Mobility Project · You are already a member of this huge family named Decathlon: You love to go further and have a more important impact in this company. Challenges are part of your life. You love to travel, You love discovering a new culture, and n ...

  • IHCL

    Executive Housekeeper

    1 day ago

    IHCL Ahmedabad, India

    Job Responsibilities · **Managerial Responsibilities** · *** · i. Manage the various in-room servicing requirements of discerning guests and maintain the exacting standards of hygiene and cleanliness in public areas. · ii. Manage the turndown programme and special setups in suite ...

  • Lets Excel Analytics Solutions

    Intern

    4 days ago

    Lets Excel Analytics Solutions Ahmedabad, India

    Let's Excel Analytics Solutions is hiring interns for several positions in multiple departments. The positions are only open for students who are expecting to graduate in 2024. Duration is 6 months. Joining date 1st January 2024.The department-wise responsibilities are mentioned ...

  • o2h Group

    Supply Chain Executive

    3 days ago

    o2h Group Ahmedabad, India

    Vendor Management · - Purchase & Procurement of Material Management · - Coordination with Supply Chain Department · - Maintain complete updated purchasing records/data and in accordance with the records of Costing Department · - Coordinate with suppliers to ensure on-time deliver ...

  • Sankalp Group

    Hod - Hotel Operations & Public Relations(Female)

    23 hours ago

    Sankalp Group Ahmedabad, India

    An opportunity to work with The Sankalp Group assures you more than just job satisfaction, it inculcates a sense of diversity and humanitarian values needed to function in a hospitality sector. · Ahmedabad · **HOD - Hotel operations & Public Relations(Female)**: · Experience year ...

  • O2h

    Supply Chain Executive

    3 days ago

    O2h Ahmedabad, India

    Vendor Management · - Purchase & Procurement of Material Management · - Coordination with Supply Chain Department · - Maintain complete updated purchasing records/data and in accordance with the records of Costing Department · - Coordinate with suppliers to ensure on-time deliver ...

  • Vasa Pharma Chem

    Formulation Scientist

    23 hours ago

    Vasa Pharma Chem Ahmedabad, India

    Roles and Responsibilities · - Manufacturing and packing operations of tablet formulation. · - Responsible for cGMP document like: Batch Manufacturing records, in process and finished products test requisitions etc. · - Protocol / SOP / BMR preparation for the New Machines, New P ...

  • Sri Sai overseas recruitments

    Sales Coordinator

    1 day ago

    Sri Sai overseas recruitments Ahmedabad, Gujarat, India

    A Sales Coordinator in the context of Electric Vehicles (EV) is responsible for supporting the sales team in various administrative and coordination tasks related to the sale of electric vehicles. The role may vary depending on the specific needs and structure of the organization ...

  • Kaapro Management Solutions

    Store Assistant

    3 days ago

    Kaapro Management Solutions Ahmedabad, India

    Opening: 1 Nos.- Job ID: Employment Type: Full Time- Reference: · - Work Experience: 2.0 Year(s) To 3.0 Year(s)- CTC Salary: Not Disclosed by Recruiter- Function: Other- Industry: Export/Import- Qualification: B.Com - Commerce- Location: · - Ahmedabad · - Bareja · Posted On: 18th ...

  • PerfectRecruit Services

    Front Desk Receptionist

    4 days ago

    PerfectRecruit Services Ahmedabad, India

    Either proper/ Educated/ Well versed with three main language - Gujarati/Hindi/English - presentable security Receptionist to handle desk. Or A proper front desk(Female) · To manage incoming and outgoing telephone calls, call transfers, courteously and aptly to the right person a ...

  • Swastik Placement Agency

    Mba Finance

    1 day ago

    Swastik Placement Agency Ahmedabad, Gujarat, India

    Requirements: · - Fluency in English, · - With a CFP/CFA/MBA(Finance) or any other financial qualifications, · - Interested in being part of a team supporting a US based financial advisory firm for support and para-planning functions · **Duties**: · The role of "Knowledge Integra ...

  • Global Hub Solutions

    Backend Sales @santej-vadsar Road in Cosmetics

    1 day ago

    Global Hub Solutions Ahmedabad, India

     Shall be able to handle inquiries from various platforms like Website, IndiaMart, TradeIndia, Telephonic, Social Media etc. ·  Shall be able to keep track of inquiries received and their follow up status. ·  Shall have some basic knowledge and understanding of beauty & person ...

  • Ishita Drugs & Industries Ltd.

    Back Office Executive

    3 days ago

    Ishita Drugs & Industries Ltd. Ahmedabad, India

    Responsible for handling of purchase and sales department in routine. · - Maintenance of quotations, contract, documents & correspondence of purchase and sales department · - Conducting negotiations with vendors & assisting Sr. Manager in finalization of procurement · - Assisting ...

  • Actide International

    Designation: Store Assistant

    3 days ago

    Actide International Ahmedabad, India

    **Description**: · - Delivering excellent service to ensure high levels of customer satisfaction. · - Creating business strategies to attract new customers, expand store traffic, and enhance profitability. · - Hiring, training, and overseeing new staff. · - Responding to customer ...

  • Kaapro Management Solutions

    Marketing Executive

    3 days ago

    Kaapro Management Solutions Ahmedabad, India

    Opening: 1 Nos.- Job ID: Employment Type: Full Time- Reference: · - Work Experience: 1.0 Year(s) To 4.0 Year(s)- CTC Salary: 3.00 LPA TO 3.60 LPA- Function: Marketing / Advertising / MR / PR- Industry: Printing/Packaging- Qualification: BBA / BMS - Marketing; Diploma - Marketing; ...

  • Shott Amusement Limited

    Admin and Accounts Executive

    23 hours ago

    Shott Amusement Limited Ahmedabad, Gujarat, India

    **Job Summary** · Admin Executive will be act as a strong point of contact between Centre and various other departments based at HQ including mainly Accounts, Purchase, HR & MIS. This is a critical position managing the inventory, cash, employees, and the reports. · - Education: ...

  • Smart Teachnology

    Sales Coordinator

    3 days ago

    Smart Teachnology Ahmedabad, Gujarat, India

    Coordinates with prospective clients and arrange sales meetings. · - Coordinates with sales team/s by managing schedules, filing important documents and communicating relevant information and follow-ups. · - Prepares and follows up on sales quotations prepared for clients. · - Co ...

  • Actide International

    Store Assistant

    23 hours ago

    Actide International Ahmedabad, India

    **Description**: · - Delivering excellent service to ensure high levels of customer satisfaction. · - Creating business strategies to attract new customers, expand store traffic, and enhance profitability. · - Hiring, training, and overseeing new staff. · - Responding to customer ...

  • BAXTER

    Oper I, Production

    3 days ago

    BAXTER Ahmedabad, India

    **This is where you save and sustain lives** · At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves ...

  • Aditya Birla Group

    Support-township Admin

    1 day ago

    Aditya Birla Group Gujarat, India

    **Designation**:Junior Officer · **Updated**:March 14, 2023 · **Location**:Gujarat, India · **Organization**:Metals · - The responsibilities of this position consist of highly specialized administrative of the various departments and functions of the Township. This person will fo ...