- Ensure high quality and consistent delivery.
- Look out for continous imporvements of processess and improve productivity / quality.
- Smooth & efficient on-boarding of clients.
- Ensure compliance to all regulatory requirements and risks across the organization
- Participate & assist in all audits (Internal/ External)
- Monitor & ensure client relationship are well managed through active and regular engagements.
- Supervise, mentor teams - monitor and measure the teams performance.
- 20+ years of experience in handling delivery from Insurance , BPO domain
- Excellent communication with good stakeholder and people management skills
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Head Of Delivery- Insurance BPO
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Saaki Argus & Averil Consulting Chennai, IndiaAboutClient: · A leadingInsurance BPO · Job Responsibilties: · The Head of DeliveryInsurance will plan direct and oversee ensuring development andimplementation of efficient Opearations and cost effective systemsto meet current and future needs of the organization. · Will be resp ...
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Efocus Instruments India Private Limited Chennai, IndiaGood Communication and System knowledge is must. · To send RFQ to suppliers as per the project requirement and get quotations from suppliers. · Coordinate between the client and supplier for technical clearance of the quotations · Negotiate the best price, delivery and other term ...
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Head of Delivery- Insurance - Chennai, India - Saaki Argus & Averil Consulting
Description
About Client:
A leading Insurance BPO
Job Responsibilties:
The Head of Delivery, Insurance will plan, direct and oversee , ensuring development and implementation of efficient Opearations and cost effective systems to meet current and future needs of the organization.
Will be responsible to:
Candidate Requirements:
Location: Chennai