Jobs
>
Bengaluru

    Contract Renewals Specialist - Bengaluru, India - Black Box

    Black Box
    Black Box Bengaluru, India

    Found in: Talent IN C2 - 2 days ago

    Default job background
    Full time
    Description

    Job Title: Customer Success – Renewals Specialist

    Job Summary:

    Do you enjoy building innovative technology support and service solution proposals and contracts? Are you passionate about growing strong customer relationships and helping your customers achieve their business goals using the latest technologies? We're looking for driven individuals with strong communication skills and a passion for exceeding sales goals to be a part of our quickly growing customer success renewals team

    Our customer success renewals team is on a mission to not only retain and grow our current contract portfolio but to help identify opportunities across the customer technology landscape where we can add value. You'll work to renew (and grow – LT) support contracts leveraging world-class Black Box support offers as well as work with some of the most innovative technology vendors in the world across our practice areas – Unified/Cloud Communications, Network & Wireless, Contact Center/CX and more

    When you join Black Box, you will be part of a global organization with a collaborative work environment and opportunities to learn and grow.

    Key Responsibilities:

  • Exceptional Customer Experiences: Proactively communicating with customers, building strong relationships to understand needs, and ensuring we exceed expectations.
  • Renewal Strategy: Develop and implement innovative strategies for IT contract renewals, ensuring client satisfaction and maximizing revenue opportunities.
  • Negotiation Mastery: Drive successful contract negotiations, balancing client requirements with company objectives to achieve mutually beneficial outcomes.
  • Risk Management: Identify and mitigate potential risks associated with contract renewals, proactively addressing issues to maintain positive client relationships.
  • Data Analysis: Utilize data-driven insights to optimize contract renewal processes, contributing to the continuous improvement of our services.
  • Communication: Articulate complex contract terms in a clear and concise manner, fostering transparent communication with both clients and internal stakeholders.

    • Qualifications:

  • Bachelor's degree in computer science, information technology, or related field; or equivalent experience.
  • 3+ years of proven experience in IT support contract creation, renewals, and sales
  • Proven experience in upselling & cross-selling technology solutions as part of renewal engagement
  • Experience in cloud technologies, collaboration, contact center/CX, networking, and/or infrastructure technologies.
  • Experience with top-tier UC/CC & Network Manufacturers (Cisco, Juniper, AVAYA, NEC, Mitel, Unify, a strong plus.
  • Strong business acumen and ability to translate customer business needs to technical solutions.
  • Strong communication and client-facing skills, with the ability to articulate complex ideas with clarity.
  • Strong English speaking skills and ability to communicate easily with English speaking customers and co-workers around the world.
  • A passion for staying at the forefront of technology trends.

    • Perks:

  • Be part of a dynamic team that values innovation and creativity.
  • Work on projects that impact businesses across industries.
  • Opportunities for career growth and professional development.
  • A culture of collaboration and continuous learning.

    • #LI-RS1

  • Rubrik

    Renewal Sales Specialist

    Found in: Talent IN C2 - 4 days ago

    Rubrik Bengaluru, India

    Job Summary · Renewals Specialist -Night Shift (5:30 PM to 2:30 AM) · Location : Bangalore · Shift : 5:30 PM to 2:30 AM (IST) · Rubrik is looking for an experienced Renewal Specialist for US & EMEA Regions based out in our Bangalore office. As a Renewal specialist, you will o ...

  • Rubrik

    Renewal Sales Specialist

    Found in: Talent IN C2 - 4 days ago

    Rubrik Bengaluru, India

    Job Summary · Renewal Sales Specialist -Night Shift (5:30 PM to 2:30 AM) · Location : Bangalore · Shift : 5:30 PM to 2:30 AM · Rubrik is looking for an experienced Renewal Specialist for US & EMEA Regions based out in our Bangalore office. As a Renewal specialist, you will o ...

  • Rubrik

    Senior Renewal Sales Specialist

    Found in: Talent IN C2 - 4 days ago

    Rubrik Bengaluru, India

    Job Summary · Senior Renewal Sales Specialist - Night Shift (5:30 PM to 2:30 AM) · Location : Bangalore · Shift : 5:30 PM to 2:30 AM (IST) · Rubrik is looking for an experienced Renewal Specialist for US & EMEA Regions based out in our Bangalore office. · As a Renewal special ...

  • Black Box Network Services India Private Limited

    Black Box

    Found in: Talent IN 2A C2 - 2 days ago

    Black Box Network Services India Private Limited Bengaluru, India

    Job Title: Customer Success - Renewals Specialist · Job Summary: · Do you enjoy building innovative technology support and service solution proposals and contracts? Are you passionate about growing strong customer relationships and helping your customers achieve their business go ...

  • Shopalyst

    Agency Solutions Specialist

    Found in: Talent IN 2A C2 - 4 days ago

    Shopalyst Bengaluru, India

    About Shopalyst: · Shopalyst offers a Discovery Commerce platform for digital marketers. Combining data, AI and deep integrations with digital media and e-commerce platforms, Shopalyst connects people with products they love. More than 500 marquee brands leverage our SaaS platfor ...

  • Sonata Software

    US IT Recruitment- Contract

    Found in: Appcast Linkedin IN C2 - 6 days ago

    Sonata Software Bengaluru, India

    US IT Recruitment- Contract- 6 Months · Role: US IT Recruiter · Employment Type: 6 Months Contract (C2H) (On the payrolls of Sonata Software) · Permanent Location: Bangalore, Willing to work on a Hybrid Module (Tuesdays and Thursdays working from office) · Office Address: Global ...

  • o9 Solutions, Inc.

    Procurement Specialist

    Found in: Talent IN 2A C2 - 2 days ago

    o9 Solutions, Inc. Bengaluru, India

    Be part of something revolutionary · We have a vision. Our Digital Brain, o9's AI-powered platform, is being used by global enterprises to drive their digital transformations. The integrated planning and operational efficiencies we provide is helping businesses do more, be more, ...

  • Easy Recruit Global

    medical officer

    Found in: beBee S2 IN - 1 day ago

    Easy Recruit Global Bangalore, India Full time

    This is a purely service, non-training and non-specialist/non-consultant position and it doesnt lead someone to be a Consultant/Specialist iThe detailed job description/scope of the work will be discussed during the interview with the Head of the Department.You would be offered a ...

  • Shopalyst Technologies

    Shopalyst - Agency Solutions Specialist

    Found in: Talent IN 2A C2 - 3 days ago

    Shopalyst Technologies Bengaluru, India

    About Shopalyst: · Shopalyst offers a Discovery Commerce platform for digital marketers. Combining data, AI and deep integrations with digital media and e-commerce platforms, Shopalyst connects people with products they love. More than 500 marquee brands leverage our SaaS platfor ...

  • Smiths Detection

    Channel Programs Specialist

    Found in: Talent IN C2 - 2 days ago

    Smiths Detection Bengaluru, India Full time

    About Us Smiths Detection, part of Smiths Group , is a global leader in threat detection and screening technologies for aviation, ports & borders, defense, and urban security. Our expertise is spread across 5 R&D centers, 21 Global Offices and 7 Manufacturing Sites with 3000 Br ...

  • Trellix

    Content Specialist

    Found in: Talent IN C2 - 3 days ago

    Trellix Bengaluru, India

    Sr. Manager, Enterprise TechnologyUX ResearcherContent SpecialistRFP Content ManagerCustomer Success ManagerInstructional DesignerSenior Software Development Engineer in TestSenior Security ResearcherInside Sales Account RepFederal Civilian Account ManagerInternInternInternIntern ...

  • Searce Technologies Inc

    Client Success Partners

    Found in: Talent IN C2 - 3 days ago

    Searce Technologies Inc Bengaluru, India Full time

    about the role · Client Success Partner will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functional internal teams to ensure ...

  • Oracle

    Service Solution Specialist, CSS Learning Solutions

    Found in: Talent IN C2 - 2 days ago

    Oracle Bengaluru, India Regular Employee

    Service Solution Specialist from CSS Learning Solutions Adoption & Renewals drive engagement with all of our digital learning customers across multiple Oracle cloud services. The goal of Service Solution Specialist is to match customer's learning needs with our content and servic ...

  • Siemens Gamesa

    Team Lead Grid Engineering

    Found in: Talent IN C2 - 2 days ago

    Siemens Gamesa Bengaluru, India Full time

    It takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team. · Coordinates and supervises Engineering activities for Systems, leads and advises ...

  • Siemens Gamesa

    Technical Sales Specialistl

    Found in: Talent IN C2 - 2 days ago

    Siemens Gamesa Bengaluru, India Full time

    It takes the brightest minds to be a technology leader. It takes imagination to create green energy for the generations to come. At Siemens Gamesa we make real what matters, join our global team. · Siemens Gamesa has a vision for renewable energy: we believe in the power of natu ...

  • Javelin Global Commodities

    Demurrage Associate

    Found in: Talent IN C2 - 2 days ago

    Javelin Global Commodities Bengaluru, India

    About Javelin · Javelin is a leading commodities trading and investment firm with offices in London, New York, Singapore, India, Melbourne, and Poland. We operate across 50 countries on six continents, trading more than 20 different commodities including energy, metals, dry bulk, ...

  • EY

    GMS-SAM-SENIOR- SAMpro

    Found in: Talent IN C2 - 11 hours ago

    EY Bengaluru, India

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...

  • ABB

    Buyer

    Found in: beBee S2 IN - 1 day ago

    ABB Bangalore, India OTHER

    Buyer · Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. · At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, ...

  • Bastian Solutions

    Support Analyst 1

    Found in: Talent IN C2 - 2 days ago

    Bastian Solutions Bengaluru, India Full time

    Job Overview · Are you afraid of falling into the rut of doing the same thing day in day out? Join Bastian Solutions' Unified Support Team – no problem is the same and no day is the same · This is not your standard desktop support role. Bastian Software Solutions is currently lo ...

  • Illumina

    Senior Field Service Engineer

    Found in: Talent IN C2 - 23 hours ago

    Illumina Bengaluru, India Full time

    What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are tran ...