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    Account Service Senior Specialist - Noida, India - NTT DATA Services

    NTT DATA Services background
    Description

    Oversee, facilitate and administer ITIL based service 24x7.

    Requirements -

    7+ years of experience of education and work.

    Strong understanding of ITIL process and principles

    Leadership skills

    Expereince with handelling multiple accounts.

    Knowledge of ITIL tools

    Strong Verbal and Written communication skills

    Strong abiilty to create and document process

    Competencies in conflict resolution, customer service, facilitation and executive presentation


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