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    Duty Manager - Hyderabad, India - Accor

    Accor
    Accor background
    Full time
    Description

    Company Description

    Job Description
  • Maintain highest standards and quality of services in Front Office operation to meet and exceed budgeted revenue targets and guests' expectation
  • Conduct daily briefings, Trainings and ensure that all pertinent information is well received by team members
  • Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
  • Review, analyze and suggest improvement of work flow and standards at the Front Desk
  • Analyze rate variance report to ensure rooms revenue control, approve discounts and rebates
  • Communicate with Front Office Manager on all matters regarding guest services & hotel operations
  • Qualifications

    Degree or Diploma in Hotel Management


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