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    Retail Sales Executive - Chennai, India - Makoba - India

    Makoba - India
    Makoba - India Chennai, India

    Found in: Appcast Linkedin IN C2 - 1 week ago

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    Description

    Retail Sales Executive – Roles & Responsibilities

    · Greets and receives customers in a welcoming manner.

    · Providing accurate information regarding product features, pricing and after-sales services

    · Answering customers' questions about specific products/services

    · Conduct price and feature comparisons to facilitate purchasing

    · Cross-sell products

    · Ensure racks are fully stocked

    · Manage returns of merchandise

    · Coordinate with the Retail Sales team to provide excellent customer service (especially during peak times)

    · Inform customers about discounts and special offers

    · Provide customer feedback to the Store Manager

    · Stay up-to-date with new products/services

    · Work on Monthly targets & ensure to achieve it

    · Serves customers by helping them select products.

    · Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.

    · Provides outstanding customer service.

    · Documents sales by creating or updating customer profile records.

    · Manages financial transactions.

    · Processes payments by totaling purchases, processing cheques, cash or other credit and debit cards.

    · Alerts management of potential security issues.

    · Assists with inventory, including receiving and stocking merchandise.

    · Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.

    Required Skills for the Role:

    · Proven work experience as a Retail Sales Representative, Sales Associate or similar role

    · Great Listening Skills & High energy levels

    · Understanding of the retail sales process

    · Familiarity with consumer behaviour principles

    · Knowledge of inventory stocking procedures

    · Basic math skills

    · Track record of achieving sales quotas

    · Excellent communication skills, capable of building trusting relationships

    · Ability to perform in fast-paced environments

    · Flexibility & Adaptability

    · High school degree

    · BSc in Marketing or related field is a plus

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