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    Customer Care Executive - Gurugram, India - Hemocean Outsourcing

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    Full time
    Description

    We are hiring for the role of Voice Process in our company. This is a Full-Time position based in Gurgaon, Haryana, India. The selected candidate will be responsible for handling customer calls and providing excellent service. This is a great opportunity for freshers with less than 1 year of experience to join our team.

    Qualifications and Skills

    Excellent communication skills in English and Hindi

    Strong problem-solving abilities

    Ability to work in a fast-paced environment

    Good listening skills

    Basic computer knowledge

    Previous experience in customer service is a plus

    Roles and Responsibilities

    Handle incoming customer calls and resolve queries

    Provide information about products and services

    Upsell products and services to customers

    Gather customer feedback



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