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    Manager - Digital Transformation - Mumbai, India - Mahindra Rise

    Mahindra Rise
    Mahindra Rise Mumbai, India

    23 hours ago

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    Description

    Company:

    Mahindra Last Mile Mobility Limited Responsibilities & Key Deliverables Overall experience of 6 to 10 years to develop and deliver transformation strategy for enhancing customer experience, optimisation & revamp of sales process customised to LMM business.

    Work closely with key stakeholders to understand business needs and objectives, translating them into actionable product requirements.

    Evaluate, select, and implement digital tools and technologies that enhance the sales process, including CRM systems, sales automation platforms, and analytics tools.

    Create & own product roadmap for all digital products (Portals & Website) in line with business requirements. Analyse and streamline existing sales processes, identifying areas for improvement and automation. Collaborate with marketing, sales, IT, and other relevant teams to ensure seamless development and roll-out of products. Lead the end-to-end product development lifecycle, from ideation to implementation, ensuring timely and successful delivery of digital products. Experience6 to 10 yearsIndustry PreferredQualifications Bachelor's degree in a related field (e.g. consulting, computer science, auto manufacturing) or equivalent experience Strong analytical and data-driven decision-making skills. Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams. Experience with project management tools and methodologies.

    Critical Skills Proactive and process mind set Strong experience in collaboration with System Integrators Strong Change Management skills Excellent problem solving & team collaboration skills Communication Skills:
    Fluent English written and verbal. Confident communicating with senior stakeholder
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