- Opportunity within a company with a solid track record of performance
- A role that offers a breadth of learning opportunities
- Flexible working options
- Call customers/leads to understand conversion likelihood and reasons for not converting.
- Interact with customers via WhatsApp through the CRM platform.
- Engage with leads through phone calls, emails, and other communication channels to understand their requirements.
- Provide information about the company's products or services, addressing customer inquiries and concerns.
- Develop a deep understanding of the products or services offered by the company.
- Effectively communicate the value proposition of the products to potential customers.
- Customize sales presentations to address the unique needs of each customer.
- Use persuasive and negotiation skills to close sales deals.
- Overcome objections and address concerns to secure customer commitment.
- Keep accurate records of customer interactions in the Customer Relationship Management (CRM) system.
- Track leads, opportunities, and sales activities to measure performance.
- Work towards achieving or exceeding sales targets and quotas.
- Regularly report progress to sales leadership.
- Collaborate with other teams, such as the care team and clinic team, to ensure a seamless customer experience.
- Stay informed about industry trends, competitor products, and sales techniques.
- Continuously improve product knowledge and sales skills.
- Adapt to fast changes in products, processes, or sales conditions.
- Seek feedback from customers and sales leaders to identify areas for improvement.
- Actively participate in training programs to enhance skills.
- Prepare and maintain documentation related to sales activities, contracts, and customer interactions.
- You have at least 2 years experience within a B2C Sales or Inside Sales / Sales Development Representative role, ideally within the Ed Tech and Hospital / Health Care / Healthtech industry.
- You have working knowledge of outbound sales, Inside sales, domestic voice process, customer relationship management and closing deals
- You are a strong networker & relationship builder
- You are a strong team player who can manage multiple stakeholders
- You are adaptable and thrive in changing environments
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Inside sales associate - Bengaluru, India - Snaphunt
Description
The Offer
The Job
Your responsibilities will include:
Direct Customer Engagement:
Customer Relationship Building:
Product Knowledge:
Sales Pitch Customization:
Closing Deals:
CRM Management:
Achieving Targets:
Collaboration:
Continuous Learning and Adaptability:
Feedback and Improvement:
Documentation:
The Profile
The Employer
Our client is an early-stage women's healthcare startup founded by Achitha Jacob, is a digitally native clinic for women. With existing clinics in Indiranagar, Kalyan Nagar, Koramangala, HSR Layout, and plans for further expansion