IT Executive - Bengaluru, Karnataka, India - Tamara Leisure Experiences

Tamara Leisure Experiences

Verified Company

Bengaluru, Karnataka, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

IT Executive is responsible for the day-to-day support of all IT systems, business systems, office systems, computer networks, and telephony systems.

Responsible for overseeing and handling network configuration, Servers, set up periodic scheduled back up
Responsible for smooth functioning of the PMS, point of sale, other modules like MMS, accounts etc. and provide support for any issues that may arise.
Trouble shoot by way of remote access.
Familiar with working and setting up Call Centre operations, call workflows, App based dialers, reports and MIS
Set up and maintain all VPN connections for remote accessing the system at a location.
Ability to troubleshoot hardware and software problems.
Should be capable of doing Root Cause Analysis on a problem.
Must know the Network fundamentals, general network setup and device configuration.
Good knowledge of server hardware, Disk storage technology, I/O devices.
Proficient with provisioning MySQL instances and data migration
Ensure performance, security, and availability of databases
Prepare documentations and specifications
Handle common database procedures, such as upgrade, backup, recovery, migration, etc.
Background in highly available systems and image capture/management systems.
Extensive knowledge on Active Directory, Management and Implementations.
Prepare & Implement Preventive Maintenance Schedule for all IT hardware & Software.
Manage leadership in the establishment of project scope, technical strategy, cost, budget and staff support requirements with new IT initiatives.
Prepare Policy & Procedures for the IT Department and for the user department.
Managing Disaster Recovery Process and ensuring regular daily backup is taken.
Antivirus setup and day to day support.
Able to plan, assign and take the report from the IT team.
Maintains a system error / progress logbook and deals with reported problems
Responsible to ensure that IT Audit points are implemented as per relevant Standard operating Procedures.
Monitors and maintains proper inventory of hardware and software license.
Is aware of IT Security Policies and ensures implementation through regular staff training.