- Business development through new customers acquisition and existing customers development to achieve assigned Sales Plans
- Increasing business opportunities through various routes to market
- Setting sales targets for individual reps and the team as a whole
- Developing sales programs that maximize sales from assigned accounts to target accounts.
- Overseeing and conducting market research to develop and implement sales initiatives.
- Developing and implementing sales strategies and product knowledge
- Delivering presentations to potential and existing customers
- Recruitment and training/ development of Team, Field Sales and Sales support team.
- Preparing concise sales reports
- Coaching group and individual sales reps for product and sales techniques
- Create and implement plan for revenue generation by addition, penetration & retention of customers through the sales team.
- Leading and motivating sales teams to achieve sales targets and revenue goals.
- Analysing market trends, developing sales strategies, and identifying opportunities for business growth
- Developing an overall business plan, including sales strategies and Sales activities
- Managing, training, and providing overall guidance to the sales team of an assigned region
- Setting reasonable sales targets to be achieved by the sales team.
- Improving sales targets within the assigned geographical location
- Building brand awareness, Create & enhance brand image of the company with existing & new clients through regular planning, monitoring, directing & motivating the team.
- Monitor service rendered to clients regularly & get feedback from the customer on a regular basis.
- Liaise regularly with clients for better understanding of their business needs & new requirements.
- Ensure submission & collection of bills.
- Ensure proper implementation of Contract Operating Procedure across the zone for each client.
- Monitor any leakage in the revenue.
- Create and execute initiatives to improve revenue churn.
- Conduct service reviews with customers based on Service Level Agreements.
- Review and appraise performance of team periodically.
- Coach and develop/update skills of team.
- New Business Generation: (Increase Market Share) by acquiring new customers and expanding territories
- Customer retention: A strong indicator of customer satisfaction, loyalty, and ongoing revenue generation
- Sales cycle length: The time it takes for potential customers to go through the various stages of the sales process until they become a successfully closed deal
- Upsell and cross sell rates: Help improve average order value, generate revenue and profit at a lower incremental cost
- Churn rate: The percentage of customers who fall off the file during a given period of time
- NPS (Net Promoter Score): Indicates customer satisfaction and the likelihood of customers to recommend your products or services to others
- Team Management – Sales team management and development
- Customer service: Prioritizing customer needs throughout the sales process.
- Communication skills: Coaching and training sales teams to build relationships with clients
- CRM: Monitoring and administering interactions with customers.
- Account management: Retaining loyal customers and creating connections with new customers.
- Emphasis on customer relationships: Building and maintaining constructive customer relationships
- Leadership: Managing, motivating, and empowering team members
- Project management: Facilitating customer satisfaction and leading staff training efforts
- 8 – 10 years sales experience in logistics industry, out of this at least 4 years of team handling experience
- MBA / Graduate in any field with relevant experience in Freight Industry
- Skilled in MS office and Power BI
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Area Sales Manager/ Regional Manager West - mumbai, India - UPS India
Description
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
POSITION DESCRIPTION
POSITION: AREA SALES MANAGER –
Area Sales Manager is a middle management position that's responsible for the sales and business development in a particular region. They manage and support the various sales teams in their region, ensuring that they reach their sales targets and remain motivated. This position requires exceptional analytical, problem-solving and customer centric skills. Area Sales Manager develops an overall business plan, including sales strategies and Sales Plan & activities
Purpose / Objective
Primary Activities / Responsibilities
Performance Indicators
Competency/Skill Requirements
Main Competencies Required
Skills & Knowledge
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
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