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    Support Engineer - Chennai, India - ADCI MAA 15 SEZ

    ADCI MAA 15 SEZ
    ADCI MAA 15 SEZ Chennai, India

    6 days ago

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    Description

    You will be instrumental in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements.

    You will work directly with our business teams to solve their support needs with the existing applications and collect requirements and ways to improve their processes.

    You will be responsible for implementing, and maintaining the solutions you provide.

    You will work with our other technical teams to ensure the design is effective and complements our other tools, such as Laserfiche ECM, Concur, and other in house custom developed applications across platform stacks (including SQL, Java/.NET/C#/Perl/Python) or SaaS.You will also be supporting enterprise-wide implementations of Web Applications/SaaS applicationsSuccessful candidates should:Have the ability to learn technical concepts quickly with a strong sense of urgencyHave enthusiasm for working in a fast paced, rapidly changing environmentBe a creative problem solver, who is passionate about innovation and customer experience.

    Have strong written and oral communication skillsCan deal with ambiguity; work with minimum supervision.


    Basic Qualifications :


    2+ years of development or technical support experienceExperience troubleshooting and debugging technical systemsExperience in UnixExperience scripting in modern program languagesYou will have at least 1+ years' experience in supporting applications developed across platform stacks (including SQL, Java/.NET/C#/Perl/Python) or SaaS.Supporting implementations enterprise-wide Web Applications/SaaS applicationsIntegrating with on premise solution for SaaS applicationsGood knowledge of IT Support processes and SLA management.

    Good knowledge of MS SQL Server, and other databasesScripting Knowledge (Shell, Powershell)

    We are open to hiring candidates to work out of one of the following locations:
    Chennai, TN, IND


    BASIC QUALIFICATIONS

    • 2+ years of software development, or 2+ years of technical support experience Experience scripting in modern program languages Experience troubleshooting and debugging technical systems

    PREFERRED QUALIFICATIONS

    • Knowledge of web services, distributed systems, and web application development
    • Experience troubleshooting & maintaining hardware & software RAID
    • Experience with REST web services, XML, JSON
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