Jobs
>
Chennai

    IT Support Engineer - Chennai, India - CloudifyOps Pvt .Ltd

    CloudifyOps Pvt .Ltd
    CloudifyOps Pvt .Ltd Chennai, India

    1 week ago

    Default job background
    Description
    Job Description
    CloudifyOps is a Cloud-DNA technology firm enabling businesses to maximize profitability, become more agile and innovative through our comprehensive portfolio of Cloud transformation, DevOps consulting and Managed IT Services. We are driven by passion to deliver extraordinary value for our customers. We assure to deliver reduced TCO, greater IT-business alignment and higher SLA .

    What you will do:
    • Experience in working in Internal IT helpdesk teams
    • End user IT Support for hardware and software management, Inventory management, User accounts management.
    • Address user tickets regarding hardware, software and networking - especially handling escalations and providing the right solution to End-user.
    • Networking management such as Routing,switching and Firewall.
    • Remote Support for Upgrading, installing, and configuring new hardware and software to meet company objectives and security requirements.
    • Customize Operating systems to adhere to company standard Images
    • Record technical issues and solutions in tickets
    • Direct unresolved issues to the next level of support personnel
    • Follow up with end users to ensure their systems are functional
    • Report customer feedback and potential product requests
    • Help create technical documentation and manuals
    • Configure and maintain a company's Laptop's,network's and IT infrastructure including Access Card Issues,Asset Management and admin related tasks.
    • Track User creation, Deletion and updation


    Good to have:

    • Hands-on experience in Okta, Confluence, JIRA,Jumpcloud,Sophos,Sprinto,Jamf and Datapass setting up and user authentication.
    • Experienced in configuring, installing and troubleshooting Wireless, VPN and Network-Printers
    • Knowledge on automating routine system admin tasks using batch files.
    • Understanding of 2FA, MFA
    • User Management and Basic Knowledge on Cloud computing services(AWS,Azure).
    • Microsoft Entra and Intune.


    Requirements

    Must have:

    • Proven work experience as a Desktop Support Engineer, Technical Support Engineer or similar role - In depth knowledge on Windows 10,11, O365,Windows Server 2019,2022 and G-suite.
    • Hands-on experience with Windows/Linux/Mac OS environments - Well versed with installation, configuration and troubleshooting of windows 10, and MAC OS (monterey/ventura/Sonoma)
    • Working knowledge of office automation products and computer peripherals, like printers and scanners
    • Knowledge of network security practices and anti-virus programs
    • Experience with TCP/IP and basic networking issues
    • Ability to perform remote troubleshooting and provide clear instructions
    • Excellent problem-solving and multitasking skills
    • Customer-oriented attitude
    • Bachelor's degree in computer science, information technology, information systems, or similar.
    • Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification.(if available)


    Requirements
    What we are looking for: 7 + years of hands-on experience as a DevOps & Cloud A person who has experience in assisting/helping to architect, design and develop Cloud & DevOps practices on one or more cloud platform (AWS, Azure, GCP) Must be an expert in implementing CI & CD pipeline with various DevOps tool sets. Should be able to evaluate, implement, and streamline the DevOps practices for the clients thereby speeding up the software development and deployment process Hands-on experience with CI & CD tools(like Jenkins, SonarQube, Artifactory/ Nexus), Source Control (like Git- Bit bucket, Github, Git lab/SVN etc.) Experience in creating continuous delivery practices by using Terraform/ARM Templates/Cloud Formation. Must possess excellent knowledge of infrastructure configuration & automation tools (like Ansible) in both development and production environments Should possess the experience in designing & building applications using container & serverless technologies. Kubernetes expertise is a must have and knowledge on Service Mesh, Tracing, Helm Charts etc would be an added advantage. Must have strong expertise in operating Linux environments and scripting languages like Shell. Good presentation and communications skills. Be willing to be challenged and learn new skills. Finally, and most importantly to lead and grow your team by example. We are an equal opportunity employer and value diversity at our company. We do not discriminate on basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
  • Futuresoft Solutions Pvt Limited

    Desktop Support Engineer-l1

    6 days ago

    Futuresoft Solutions Pvt Limited Chennai, India

    **Title**: Desktop Support · **Level**: L1 · **Job summary**: To provide first level support on Desktop, OS and hardware adhering to SLA defined. · **Job tasks & responsibilities**: · Installation, maintaining and attending day-to-day user's problem calls · Installation and updat ...

  • CR Enterprises

    Network Support Engineer-l3

    1 week ago

    CR Enterprises Nungambakkam, Chennai, Tamil Nadu, India

    Job Description · - Implement and maintain the Wireless Solutions Infrastructure ( CISCO). · - Strong work exposure and troubleshooting knowledge on Routing Switching and Security (CISCO. · - Hands-on experience on - IOS Up-gradation, Knowledge of · - Routing Protocols - BGP/OSPF ...

  • People Tech Group Inc

    Support Engineer

    2 hours ago

    People Tech Group Inc chennai, India

    3 responsibilities of this role: · 1. Taking for operational work. · 2. Monitoring data pipelines. · 3. Addressing/Triaging customer tickets · Mandatory requirements · 1. 5+ years of experience is required in Support Engineer. · 2. Troubleshoot and write basic ETL data pipeline w ...

  • Photon

    Support Engineer

    2 hours ago

    Photon chennai, India

    Support Team - Job Description · Requirements: · Proven work experience as a Technical Support Engineer, Customer support experience, Desktop Support Engineer, IT Help Desk Technician or similar role. · Hands-on experience with ticketing tools and documentation tools. · Abil ...

  • CloudifyOps Pvt .Ltd

    IT Support Engineer

    2 hours ago

    CloudifyOps Pvt .Ltd chennai, India

    Job Description · CloudifyOps is a Cloud-DNA technology firm enabling businesses to maximize profitability, become more agile and innovative through our comprehensive portfolio of Cloud transformation, DevOps consulting and Managed IT Services. We are driven by passion to delive ...

  • HTC Global Services

    Support Engineer

    2 hours ago

    HTC Global Services tamil nadu, India

    Microsoft windows 10/11 and Apple MacOS 13/14 · Microsoft O365 and microsoft M365 application and services · Internet browsers · Adobe Reader · Abobe creative suite · Autodesk AutoCAD · VPN Software · KACE/Intune patch management ...

  • CloudifyOps Pvt .Ltd

    IT Support Engineer

    1 week ago

    CloudifyOps Pvt .Ltd Chennai, India

    CloudifyOps is a Cloud-DNA technology firm enabling businesses to maximize profitability, become more agile and innovative through our comprehensive portfolio of Cloud transformation, DevOps consulting and Managed IT Services. We are driven by passion to deliver extraordinary val ...

  • Sisco Jobs

    Support Engineer

    1 week ago

    Sisco Jobs Chennai, India

    Job Title: Support Engineer · Location: Chennai, India · Job Type: Full-time · RequirementsKey Responsibilities: · Take full responsibility for operational work, ensuring all systems function seamlessly and efficiently. · Oversee and monitor the integrity and scheduling of data p ...

  • CloudifyOps Pvt .Ltd

    IT Support Engineer

    1 week ago

    CloudifyOps Pvt .Ltd Chennai, India

    CloudifyOpsis a CloudDNA technology firm enabling businesses tomaximizeprofitabilitybecome more agile and innovative through our comprehensiveportfolioofCloud transformation DevOps consulting and Managed IT Services. Wearedrivenbypassion to deliver extraordinary value for our cus ...

  • Saaki Argus & Averil Consulting

    IT Support Engineer

    2 hours ago

    Saaki Argus & Averil Consulting chennai, India

    Job Description : · Excellent Communication Skills · Install and Configure of software and hardware · Strong experience in firewall and managed L3 & L2 Switch · Must be strong at Network (LAN, WAN) · Shift timings: 7:00 AM to 4:00 PM · Location: Chennai/Hyderabad · ...

  • ADCI MAA 15 SEZ

    Support Engineer

    2 hours ago

    ADCI MAA 15 SEZ chennai, India

    You will be instrumental in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements. You will work directly with our business teams to solve their support needs wit ...

  • Al Salama Eye Hospital

    IT Support Engineer

    1 day ago

    Al Salama Eye Hospital Chennai, India

    Checkdaily complaint registered to the ITDepartment. · Attendthe complaints regarding Network Hardware CCTV Cloud TelephoneSystem ZOHO Apps LMS CMS & EMR Tickets as per allotted andpriority. · Employeefinger print registration for punching on biometric device andsoftware. · Taked ...

  • Chargebee

    Application Support Engineer

    2 hours ago

    Chargebee tamil nadu, India

    Summary: · Advanced Solution Engineer acts as the Product SME for all the customer facing teams. The primary responsibility is to troubleshoot complex product issues and file JIRAs which need Product/Engineering expertise. · Responsibilities: · As an Advanced Solution engineer, y ...

  • Movate

    Technical Support Engineer

    1 week ago

    Movate Chennai, India

    We are looking for Technical Support Engineer with basic knowledge in Networking. · Job Location: Chennai · Excellent communication is required. · Immediate joiners preferred. · Shift: US Shift timings (Complete Night Shift) · Notice Period: Immediate only · Responsibilities. · ...

  • Movate

    Technical Support Engineer

    1 day ago

    Movate Chennai, India

    The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking env ...

  • Movate

    Technical Support Engineer

    1 week ago

    Movate Chennai, India

    Hiring for Technical Support Engineer (Immediate joiner's) · Company Name - Movate Technologies formerly known as CSS Corp pvt ltd. · Experience - 6months - 5 years. · Salary LPA · Location - Chennai · Work from Office · Job Description - · Handle incoming call or chat activity ...

  • Movate

    Technical Support Engineer

    5 days ago

    Movate Chennai, India

    Position: Technical Support Engineer - TS · Designation : Associate · Experience: 0.6– 5 years (International Voice Preferred) · Job Location : Chennai · Qualification : Minimum Bachelor's degree · Job Responsibilities. · Handle incoming call or chat activity and process/complet ...

  • Skuad

    Application Support Engineer

    1 week ago

    Skuad Chennai, India

    About Skuad: · Imagine a world without boundaries, where companies effortlessly discover, hire, and manage talent, regardless of geographical constraints. Skuad brings this vision to life. · We're on a mission to democratize global talent and opportunities, making remote work acc ...

  • Movate

    Technical Support Engineer

    1 week ago

    Movate Chennai, India

    #Movate Technologies formerly known as CSS Corp pvt ltd. · #Immediate Hiring for "Technical support Engineer". · #Looking for immediate joiners with excellent communication skills. #Exp- 6months to 6 years. #Graduation is mandatory. · Work Location -Chennai, Ambit IT park. #Work ...

  • TivonaGlobal Technologies

    Technical Support Engineer

    1 week ago

    TivonaGlobal Technologies Chennai, India

    We are looking for a Technical Support Engineers for our next generation SAAS CRM platform. You will be responsible for configuring and troubleshooting our product and resolve our customers' technical issues. Our teams are dedicated to helping our customers see the benefits of ou ...