Customer Service Representative - Ahmedabad, India - Esmsys (Enterprise Service Management System)

Esmsys (Enterprise Service Management System)

Verified Company

Ahmedabad, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Main Activities:

Understand and acquire thorough knowledge of various products of the company
Handling customer queries with right solutions
Resolve customer queries by understanding customer's pain points / issues and guiding him at all relevant stages of the process

What are we looking for:

HSC or Graduate
Fresher / 01 year experience of relevant work
Good verbal communication skills in English and Hindi is must
Excellent telephone etiquette and ability to demonstrate professional grammar and diction
Good relationship skills with understanding of client service
Proficient in using MS Office Software mainly Word, Excel, Outlook
Good general knowledge of Banking sector will be an added advantage

What you will get:

8-2 LPA and negotiable (as per relevant experience):

Location: Ahmedabad, Gujarat
Extensive opportunities for growth and professional development thanks to our mentoring system
Work friendly atmosphere
Excellent compensations

Please take a note that for the training purpose, you will need to come on below location of our office:

Address: 3rd floor, Proplegit Global Pvt Ltd, DDB Mudra Group, Shanti Sadan Society, Ellis bridge, Ahmedabad

After completion of training/ probation period, office location will be following:

Salary:
₹12, ₹18,000.00 per month

Schedule:

Ability to commute/relocate:

Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

Education:

Experience:

- total work: 1 year (preferred)

Language:

Speak with the employer

Customer Support Representative(Female)