- Monitor online platforms, including social media (Facebook, Twitter, Instagram, LinkedIn etc.), review websites, forums, etc., to identify mentions of the brand.
- Regularly assess the sentiment and tone of online conversations related to the brand.
- Respond to online reviews and comments in a timely and professional manner, addressing both positive and negative feedback.
- Escalate and coordinate responses for complex or sensitive issues to appropriate teams.
- Analyze online content trends and patterns to identify potential reputation threats or opportunities.
- Develop and execute ORM strategies to enhance the brand's online reputation.
- Work with cross-functional teams to implement corrective actions and improvements.
- Assist in crisis management by monitoring and addressing online issues promptly and effectively.
- Prepare regular reports on online reputation metrics, trends, and actionable insights.
- Manage work efficiently, generate ideas collaboratively with the team
- Maintaining daily, weekly, and monthly trackers
- Liaise with clients and stakeholders and ensure client satisfaction
- Stay updated on industry best practices and emerging trends in ORM.
- Propose and implement process improvements to enhance ORM effectiveness.
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ORM Executive
Found in: Talent IN C2 - 4 days ago
BayLeaf HR Solutions Pvt. Ltd Mumbai, India Full timeHiring Alert* · Looking for ORM Executive for a Leading Brand Agency · Experience - Minimum 6 Months · Shift Time- Rotational Shift · Work From Home · Responsibility: - · Replying to relevant Comments, Tweets & DM's · -Brand Building & Social Listening · -Handle the Social Medi ...
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ORM Executive
Found in: Talent IN 2A C2 - 3 days ago
Moksha Media Group Mumbai, IndiaThis candidate will be placed at Marico's Office but will be on the rolls of Moksha. · We have an opening for an ORM Executive (Online Reputation Management) candidate for Mumbai. · Experience- Min 2 years · Salary- up to 5 lacs per annum (10 % variable included) · Location- Mumb ...
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ORM Executive
Found in: Talent IN 2A C2 - 5 days ago
Mirum India: A VML Company Mumbai, IndiaExperience- 0-2yrs · Location-Ghatkopar West · Role: · Use specialized tools, to generate search results for our client brands · Understand and address the consumer queries effectively and actively on social media platforms. · Identify and escalate critical and sensitive cases th ...
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ORM Executive
Found in: Appcast Linkedin IN C2 - 23 hours ago
Schbang Mumbai, IndiaExperience - 6 months to 1 year · Major Roles & Responsibilities: · ⦁ Handling Online Reputation Management · ⦁ Manage work efficiently, generate ideas collaboratively with the team, and must have a passion for content · ⦁ Answering customer queries on all social platforms · ⦁ Re ...
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ORM Executive
Found in: Talent IN 2A C2 - 1 day ago
Schbang Mumbai, IndiaExperience - 6 months to 1 year · Major Roles & Responsibilities: · ⦁ Handling Online Reputation Management · ⦁ Manage work efficiently, generate ideas collaboratively with the team, and must have a passion for content · ⦁ Answering customer queries on all social platforms · ⦁ Re ...
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Sr. ORM Executive
Found in: Talent IN 2A C2 - 1 day ago
Dentsu Creative Mumbai, IndiaONLINE REPUTATION MANAGEMENT ( ORM) Sr. EXECUTIVE · KEY OBJECTIVE OF THE ROLE · An ORM Manager is responsible to monitor, connect, converse, engage and enhance brand's online reputation. Be a representative of Dentsu, aids its clients by acting as a central point of contact for l ...
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Orm Executive
Found in: Talent IN C2 - 2 days ago
Talent Corner Mumbai, IndiaRoles and Responsibilities · Social media analysis for reporting · Campaign effectiveness review · Escalate and investigate issues · Daily actionable reviews for brands · Data sharing for management · Internal reports distribution · Report security threats · Daily summary with i ...
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Social Media Executive
Found in: Talent IN 2A C2 - 1 day ago
House of Hiranandani Mumbai, IndiaJob Description : Senior Executive - Social Media · Location: Powai · Work model: Onsite working · Responsibilities: · Strategy Development: · ● Develop and implement a comprehensive social media strategy aligned with business goals and marketing objectives. · ● Identify targ ...
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Social Media Manager
Found in: Talent IN 2A C2 - 1 day ago
Zeno Health Mumbai, IndiaJob Deliverables - Social Media Manager · Qualitative Skills: · Creativity: Ability to think creatively and come up with innovative content ideas. · Brand Awareness: Understanding of the brand's voice, tone, and values to maintain a consistent brand image. · Monitoring Trends: Ke ...
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Social Media Manager
Found in: Appcast Linkedin IN C2 - 1 day ago
Zeno Health Mumbai, IndiaJob Deliverables - Social Media Manager · Qualitative Skills: · Creativity: Ability to think creatively and come up with innovative content ideas. · Brand Awareness: Understanding of the brand's voice, tone, and values to maintain a consistent brand image. · Monitoring Trends: Ke ...
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Senior Executive
Found in: Talent IN 2A C2 - 1 day ago
dentsu Mumbai, IndiaAbout Dentsu India: · Dentsu international comprises of six leadership brands - Carat, dentsu X, iProspect, Isobar, dentsuMB and Merkle Sokrati, each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer Experience ...
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Assistant Brand Manager Marketing
Found in: Appcast Linkedin IN C2 - 23 hours ago
Encube Ethicals Mumbai, IndiaDear Connections, · Greetings · We're hiring for the Assistant Manager – Brand Marketing & Communication for our e-commerce organization which is known as "The Pink Foundry". We're looking for someone who has 3-4 years in Brand Marketing Role preferably from FMCG/D2C/Ecommerce In ...
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Brand Solutions Intern
Found in: Appcast Linkedin IN C2 - 2 days ago
Schbang Mumbai, IndiaExperience Required: · 3 - 6 Months of experience in a relevant field · Major Roles & Responsibilities: · Basic copywriting for posts and handling Online Reputation Management (ORM) for the brand/s assigned. · Monthly/ Weekly report to the Management/ Client regarding the accou ...
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Brand Solutions Intern
Found in: Talent IN 2A C2 - 2 days ago
Schbang Mumbai, IndiaExperience Required: · 3 - 6 Months of experience in a relevant field · Major Roles & Responsibilities: · Basic copywriting for posts and handling Online Reputation Management (ORM) for the brand/s assigned. · Monthly/ Weekly report to the Management/ Client regarding the accou ...
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Associate - IWM Control Office
Found in: Talent IN 2A C2 - 23 hours ago
Nomura Mumbai, IndiaRoles and Responsibilities: · - We are seeking a dynamic individual to join the IWM Control Office (IWM CO) team, based in Powai. · - The individual will work closely and in partnership with the regional IWM CO team and the local GM CO team. · - Perform control monitoring activit ...
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Manager - Account Management
Found in: Talent IN 2A C2 - 6 days ago
dentsu Mumbai, IndiaAbout Dentsu India: · Dentsu international comprises of six leadership brands - Carat, dentsu X, iProspect, Isobar, dentsuMB and Merkle Sokrati, each supported by its specialist divisions and scaled services. With best-in-class services and solutions in Media, Customer Experience ...
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Team Lead Monitoring
Found in: Talent IN C2 - 18 hours ago
Mirum Digital Pvt. Ltd. Mumbai, IndiaExperience:34yrs · Role · Monitorand manage day to day performance against KPIs · Set clear team goals and KPIs / Monitor teamperformance · Motivate team members and create ahealthy working atmosphere · Discover trainingneeds and provide coaching Motivate team members and creat ...
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Digital Marketing Executive
Found in: Talent IN C2 - 14 hours ago
ACHYUTAM INTERNATIONAL PRIVATE LIMITED Mumbai, IndiaRole: Digital MarketingExecutive Location: MumbaiExperience: Minimum 3 years RoleDefinition: Role will be to plan and managedigital marketing strategies that promote companys brand productsand services. Also to take care of campaigns metrics trends andgenerate leads supporting Sa ...
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Assistant Director
Found in: beBee S2 IN - 4 days ago
iimjobs Mumbai/Navi Mumbai, India Full timeMarketing Assistant Director (Head Communications), Andheri Mumbai :: known premium luggage manufacturer · Job Description · - To plan brand wise annual marketing strategy and annual media budget for effective communication of the brands · - To ideate and develop holistic brandi ...