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    Caller - New Delhi, India - Institute of Innovation in Technology and Management

    Institute of Innovation in Technology and Management
    Institute of Innovation in Technology and Management New Delhi, India

    1 hour ago

    Default job background
    Education / Training
    Description
    Company Description

    Institute of Innovation in Technology and Management (IITM) is a value-based institution located in New Delhi. It is accredited by Guru Gobind Singh Indraprastha University (GGSIPU), National Assessment and Accreditation Council (NAAC), and ISO 9001:2015 certified. IITM offers quality education in the fields of Information Technology & Management through courses like Bachelor of Business Administration (BBA), Bachelor of Computer Application (BCA), and Bachelor of Commerce (B.COM Hons.). The institute aims to be a center of excellence in professional studies.

    Role Description

    This is a full-time on-site role for a Caller at Institute of Innovation in Technology and Management. The Caller will be responsible for making and receiving phone calls, providing information to callers, handling queries, and maintaining call records. They will also assist in administrative tasks and provide support to other departments as needed.

    Qualifications
    • Excellent communication and interpersonal skills
    • Proficiency in telephone etiquette and customer service
    • Ability to handle high volume calls and multitask
    • Strong organizational and time management skills
    • Attention to detail and accuracy in call records
    • Knowledge of basic computer applications
    • Experience in a similar role is a plus
    • Minimum high school diploma or equivalent
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