- Engineering
- Finance
- Front Office
- F&B
- Kitchen
- Talent & Culture
- Guests
- Attend daily briefings and takes on daily assigned tasks
- Understand the difference in guest levels (VIPs) and Room Categories
- Clean and maintain areas of responsibility according to standards and procedures
- Replenish guest supplies and ensure that guests requests are promptly attended to
- Report damage or malfunction in hotel rooms/areas to Supervisor
- Maintain equipment in a proper state of cleanliness
- Maintain a section room report as well as a daily productivity report
- Reports lost and found articles to the housekeeping office immediately
- Handle guest complaints tactfully, and report incidents or any other irregularities to Supervisor in a timely manner
- Report unusual behavior/activities in guestroom, floors/ public areas to Supervisor
- Record room status in allocated section accurately
- Carry out valet services when required (e.g. delivery of linen, processing laundry orders)
- Be well versed in hotel fire & life safety/emergency procedures
- Attend all briefings, meetings and trainings as assigned by management
- Maintain a high standard of personal appearance and hygiene at all times
- Perform other reasonable duties assigned by the assigned by the Management
- Establish and maintain effective employee working relationships
- Respond professionally, politely, and efficiently to extraordinary requests and complaints from guests.
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times Qualifications
- Primary school education
- Good oral proficiency in English language
- No experience is required, training will be provided
-
Service Associates
2 days ago
Fasta Pizza Chennai, India**Job Responsibilities: · - ** · - Knowledge of Food and Beverage and their service. · - Rules and service sequence and service etiquette. · - Preparation of Mis-en-place. · - Professional customer interaction. · - Efficient, anticipatory and unobtrusive service skills. · - Eye f ...
-
Service Associates
1 day ago
IndiaFilings Chetput, Chennai, Tamil Nadu, IndiaWe are looking for a passionate and committed individual to join our fast growing customer service teams. The customer service associate's main responsibility will be to guide the customer through his business registration journey and provide on-time services to the client. This ...
-
Creative Services Associate
4 days ago
Wood Plc Chennai, IndiaOverview / Responsibilities: · Wood is currently recruiting for a Creative Services Associate with extensive experience sales & marketing background to work in our exciting new Proposals Shared Service Centre (PSSC). · The Creative Services Associate is required to work as part o ...
-
Associate, Quality Services
2 days ago
ADCI MAA 15 SEZ Chennai, IndiaBachelor's degree · - Knowledge of QA methodology and tools · Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs m ...
-
Trade Services Associate
4 days ago
Wells Fargo Chennai, Tamil Nadu, India**About this role**: · Wells Fargo is seeking a Trade Services Associate · **In this role, you will**: · - Responsible for daily/weekly/monthly reconcilements of US Trade Products. · - Complete quarterly audit of all identified functions · - Financial transaction processing · - R ...
-
Customer Service Associate
3 days ago
NIBS CAREER INFOCITY Chennai, Tamil Nadu, India**Job Title**: Associate Executive - Telesales · **Experience**: 2-6 years (Sales and Finance Industry) · **Location**: Guindy, Chennai · **Summary**: · Drive telesales activities, achieve sales targets in the Finance industry, and build client relationships through effective com ...
-
Guest Service Associate
6 days ago
ibis Chennai City Centre Chennai, IndiaJob Description · **Job Description**: · Department : Food & Beverage Service · Designation : Guest Service Associate · Reports To : Team Leader - F & B Service/ Restaurant & Bar Manager · Prime Function: · - Ensure to provide proficient and professional Food & Beverage service t ...
-
Associate - SEO Service
1 day ago
AstraZeneca Chennai, Tamil Nadu, India**Job Title - Associate - SEO Service** · **Career Level - C2** · **About Astrazeneca**: · AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the w ...
-
Associate - SEO Service
4 days ago
AstraZeneca Chennai, Tamil Nadu, India**Job Title - Associate - SEO Service** · **Career Level - C2** · **About Astrazeneca**: · AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the w ...
-
Guest Service Associate
1 day ago
Essentia Premier Hotel Chennai Chennai, IndiaTo serve food to the guest in the restaurant and in the room · **Salary**: From ₹15,000.00 per month · **Benefits**: · - Commuter assistance · - Food provided · - Health insurance · - Provident Fund · Schedule: · - Day shift · - Evening shift · Ability to commute/relocate: · - Ch ...
-
Guest Service Associate
1 week ago
Marriott International, Inc Chennai, Tamil Nadu, India**Job Number** · **Job Category** Housekeeping & Laundry · **Location** Courtyard Chennai, 564 Anna Salai, Chennai, Tamil Nadu, India VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Respond promptly to ...
-
Guest Service Associate
1 week ago
Mercure Chennai Sriperumbudur Chennai, IndiaCompany Description · Job Purpose · This position is responsible for the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times. · Reporting To Front Office Manager · Key Inte ...
-
Customer Service Associate
2 days ago
Hometech service pvt ltd Chennai, Tamil Nadu, IndiaWe are hiring for our Clients. · Male Required · Contact Person: · - Mr Sugunthan · **Responsibilities**: · - Assist shoppers with inquiries about store locations, mall events, amenities, and directions. · - Respond to customer concerns and complaints professionally and courteous ...
-
Guest Service Associate
4 days ago
Marriott International, Inc Chennai, Tamil Nadu, India**Job Number** · **Job Category** Food and Beverage & Culinary · **Location** The Westin Chennai Velachery, 154 Velachery Main Road, Chennai, Tamil Nadu, India VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · ...
-
Guest Service Associate
5 days ago
Mercure Chennai Sriperumbudur Chennai, IndiaCompany Description · Job Purpose · This position is responsible for providing prompt and professional F&B service to Hotel's guests. · Reporting To F&B Manager · Key Interactions · Internally · - Engineering · - Front Office · - Housekeeping · - Kitchen · - Purchasing · - Talent ...
-
Guest Service Associate
6 days ago
Marriott International, Inc Chennai, Tamil Nadu, India**Job Number** · **Job Category** Housekeeping & Laundry · **Location** The Westin Chennai Velachery, 154 Velachery Main Road, Chennai, Tamil Nadu, India VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · ...
-
Associate - Customer Service
1 hour ago
Guardian Life Insurance Company Chennai, IndiaJob Description: · - 100% of production time to be spent logged in on calls or web chat · - Answer calls, chats & mails with an approach to deliver positive customer satisfaction · - Articulate complex client plans and provisions in a simplified and understandable manner helping ...
-
Guest Service Associate
1 day ago
Marriott International, Inc Chennai, Tamil Nadu, India**Job Number** · **Job Category** Food and Beverage & Culinary · **Location** Courtyard Chennai, 564 Anna Salai, Chennai, Tamil Nadu, India VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Complete clos ...
-
Guest Service Associate
3 days ago
Marriott International, Inc Chennai, Tamil Nadu, India**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Courtyard Chennai, 564 Anna Salai, Chennai, Tamil Nadu, India VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · **Welcome to o ...
-
Guest Services Associate
5 days ago
Fasta Pizza Chennai, India**Job Responsibilities: · - ** · - Knowledge of Food and Beverage and their service. · - Rules and service sequence and service etiquette. · - Preparation of Mis-en-place. · - Professional customer interaction. · - Efficient, anticipatory and unobtrusive service skills. · - Eye f ...
Guest Service Associate - Chennai, India - Accor
Description
Company Description
Mercure Chennai Sriperumbudur
Hotel for travellers looking for local and authentic experiences
Mercure Chennai Sriperumbudur, the only international brand in Sriperumbudur-Oragadam industrial area and automobile hub. It is a 45-min drive from Chennai airport, and Mahindra world city and just 29 mins from Marimalai Nagar. The hotel features an all-day dining restaurant with alfresco, multiple meeting spaces, a fitness center, travel desk and entertainment facilities. This hotel, located opposite to Apollo Tyres, is also in close proximity to major corporations & IT companies.
Singaperumal Koil and Chengalpattu industrial areas are in vicinity. Kanchipuram famous for its historic temples and Kanjeevaram sarees, Mahabalipuram for its historic monuments and beaches are within an hour drive. Guests can visit historical monuments at Mahabalipuram, the famous Ekambareshva and Kailasanatha temple at Kanchipuram amongst many others. Chennai city Centre is easily accessible to guests via the highway.
Job DescriptionJob Purpose
This position is responsible for providing consistent housekeeping service to guest rooms, balconies, bathrooms, restaurants, public areas and circulatory areas that meets the hotel's standards of cleanliness and presentation.
Reporting to Housekeeping Manager
Key Interactions
Internally
Externally
Primary Responsibilities
Operation
Other Responsibilities
Main Complexity/Critical issues in the Job
Span of Control
Nature
Budget responsibilities
Not applicable
Revenue responsibilities
Not applicable
Headcount
Not applicable
Competencies