- Communicating with clients to understand their needs and explain product value.
- Building relationships with clients based on trust and respect.
- Collaborating with internal departments to facilitate client need fulfillment.
- Maintaining updated knowledge of company products and services.
- Collecting and analyzing data to learn more about consumer behavior.
- Identifying industry trends.
- Resolving complaints and preventing additional issues by improving processes.
- Proven work experience as a Customer success manager or relevant role
- BA/BS degree in Business Administration or relevant field
- Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
- Strong verbal and written communication skills
- Adaptability and strong problem-solving skills.
- Excellent active listening skills.
- Understanding of consumer behaviors and industry trends.
- Extensive, accurate product knowledge.
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Customer Success Manager-l3
6 days ago
Quest Business Solution Bengaluru, Karnataka, India**Mission**: To grow the Enterprise Sales Business for the organization by adding new enterprise customer and growing the solution portfolio in customer accounts. · **Mission**:The purpose of the role is to work in individual capacity and collaborate with the product team and sol ...
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Customer Success Manager
1 week ago
HackerEarth Bengaluru, IndiaHackerEarth is an AI-powered developer assessment software that helps companies to accurately measure a · developer's skills through online coding tests. It takes a skill-based approach to assessment, allowing companies to automatically generate standardized tests based on variou ...
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Customer Success Manager
1 week ago
Graphy Inc. Bengaluru, IndiaJob Overview: · We are seeking a highly motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for managing and nurturing our customer relationships. You will serve as the primary point of contact for our customers, ensuring th ...
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Customer Success Manager
7 hours ago
Hatica Bengaluru, IndiaAbout · Hatica · Hatica is a venture-backed fast growing SaaS startup focussed on building an engineering analytics platform to help development teams drive productivity, alignment and well-being. It was founded in 2020 by a strong team from Georgia Tech, IIT, and Uber. We operat ...
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Digit Success Manager
1 week ago
eGov Foundation Bengaluru, IndiaAbout the role · As a part of the Global Service Delivery Unit (GSDU), this role is responsible for leading the team that works closely with our partners / end users across the globe to implement DIGIT based solutions. As the leader, the individual will ensure that the DIGIT plat ...
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Customer Success Manager
7 hours ago
Graphy Inc. Bengaluru, IndiaJob Overview: · We are seeking a highly motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for managing and nurturing our customer relationships. You will serve as the primary point of contact for our customers, ensuring th ...
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Customer Success Manager
7 hours ago
ColorTokens Inc. Bengaluru, IndiaTitle: Customer Success Manager · Role Description · Real Customer Success comes from the heart. You have the best customer management and business consultancy skills around. You're passionate about engaging your customers and expanding their use cases. You have impeccable relati ...
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Customer Success Manager
7 hours ago
Motorola Solutions Bengaluru, IndiaJob Description · Customer Success Manager position within Unified Communications Tier 3 department is a cross-functional, high-visibility role that works closely with Customers, Offer Managers, Sales, Delivery/SI, CMSO, and development teams to ensure that all the PTT Issues are ...
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Customer Success Manager
7 hours ago
AppViewX Bengaluru, IndiaCustomer Success Manager · Experience: 8+ years · Location: Bangalore/Chennai/Coimbatore · Who we are and What we do? · AppViewX is trusted by the world's leading global organizations to reduce risk, ensure compliance, and increase visibility through machine identity management a ...
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Customer Success Manager
7 hours ago
Net2Source Inc. Bengaluru, IndiaOur Customer Success Managers are responsible for developing strong client and talent relationships, creating expansion within the account. The Customer Success Manager oversees assigned hiring assignments in order to ensure that work is completed to the clients' satisfaction and ...
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Customer Success Manager
7 hours ago
ZapCom Group Inc Bengaluru, IndiaCustomer Engagement Manager · Exp : 4+ Years · Location : Bangalore · Work Mode : Work from Office · Work at least 2 days a week from Client Office · About Zapcom · Zapcom Group Inc. is looking for Customer Success Partners who will help craft the company's customer success strat ...
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Customer Success Manager
7 hours ago
HeadSpin Bengaluru, IndiaWho We Are · HeadSpin is a global omnichannel digital experience testing platform that helps enterprises optimize application performance with its data science capabilities. With a strong infrastructure availability of real devices across 90+ locations, the HeadSpin Platform enab ...
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Customer Success Manager
7 hours ago
Hatica Bengaluru, IndiaAbout · HaticaHatica is a venture-backed fast growing SaaS startup focussed on building an engineering analytics platform to help development teams drive productivity, alignment and well-being. It was founded in 2020 by a strong team from Georgia Tech, IIT, and Uber. We operate a ...
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Digit Success Manager
1 week ago
eGovernment Foundation Bengaluru, IndiaAbout the role: · - As a part of the Global Service Delivery Unit (GSDU), this role is responsible for leading the team that works closely with our partners / end users across the globe to implement DIGIT based solutions. · - As the leader, the individual will ensure that the DIG ...
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Customer Success Manager
7 hours ago
AppViewX Bengaluru, IndiaCustomer Success ManagerExperience: 8+ yearsLocation: Bangalore/Chennai/Coimbatore · Who we are and What we do?AppViewX is trusted by the world's leading global organizations to reduce risk, ensure compliance, and increase visibility through machine identity management and applic ...
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Customer Success Manager
12 hours ago
TopHire Chennai/Bengaluru, IndiaJob brief : · As a Customer Success Manager, you will create exceptional experiences and sustained value for our customers by acting as their trusted advisor and advocate from post-sale through renewal. You will guide them through the journey of meeting and exceeding their ROI g ...
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Customer Success Manager
12 hours ago
Conviva bangalore, IndiaIf you've used Disney+, Peacock, or other top streaming platforms, you've already benefited from Conviva's technology. We empower the world's leading B2C companies, including the biggest names in streaming media, to deliver exceptional digital experiences and optimize the "moment ...
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Customer Success Manager
12 hours ago
SolarWinds bangalore, IndiaYour Role · : The Customer Success Manager (CSM) will be a trusted adviser to our key customers. This person will be responsible for developing and maintaining customer relationships, through effective adoption of our software, to achieve customer retention, renewals, and upsell ...
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Customer Success Manager
12 hours ago
MongoDB bangalore, IndiaIndividuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. This is a relatively new role at MongoDB, so we are looking for someone who can thrive with a high level of ambiguity and operate autonomously w ...
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Customer Success Manager
1 week ago
BiteSpeed Bengaluru, IndiaAbout BiteSpeed: · - Hey there We are a Sequoia backed SaaS startup on a mission to help e-commerce brands embrace- conversational commerce- as the future of selling online. · - Currently, 2000+ Shopify brands across 50+ countries use BiteSpeed to- drive 20%+ revenue doing everyt ...
Customer Success Manager-Freshers - Bengaluru, India - Toolyt
Description
We are searching for communicative candidates who are proactive and passionate about company products and the clients they serve. Account managers will act as a point of contact for their clients. They will build long-lasting, mutually beneficial relationships with their contacts, always striving to find the products which best fit the individual needs of the client.
Responsibilities
Requirements