Jobs
>
Hyderabad

    Client Service Project Manager - Hyderabad, India - Epiq

    Epiq
    Epiq Hyderabad, India

    6 days ago

    Default job background
    Legal
    Description

    Job Summary:

    The Project Manager of Client Services plays a crucial role in efficiently managing designated client relationships through expert project management coordination and execution. Candidates should possess 9-10 years of experience in project management or similar positions, with responsibilities including defining and overseeing project scope, timelines, and ensuring the effective delivery of eDiscovery Projects.

    Responsibilities:

    • The Project Manager will be responsible for:
    • Maintaining proactive communication with clients consistently.
    • Cultivating client relationships conducive to smooth communication and effective problem-solving.
    • Initiating and/or leading kick-off calls or high-level design calls with clients, as well as preparing monthly forecasting and client cost estimates where necessary.
    • Handling review platform-specific tasks, including but not limited to:
    • User requests
    • Database management (archiving/deletion)
    • Creating layouts/views/fields/choices/highlighting/transform sets
    • Creating and executing STR's
    • Creating and managing batch sets
    • Creating and executing production conflict searches
    • Consulting on redaction sets
    • Reporting
    • Providing matter-specific support on items such as privilege log generation, media tracking, search term formatting and consultation, consultation on processing, production, and review workflow, and creation of standard operating procedures (SOPs).
    • Addressing client issues or promptly escalating them to the Client Services Manager or Senior Project Manager when necessary.
    • Delegating, mentoring, and coaching team members.
    • Troubleshooting issues, recommending solutions, effectively implementing them, and documenting for internal and external stakeholders.
    • Striving to achieve project and revenue utilization targets as outlined in the job profile.
    • Maintaining accurate and up-to-date records regarding the status of all projects.
    • Creating playbooks for all clients to standardize service delivery and promote repeat business.
    • Participating in process improvement initiatives across the organization and collaborating with teammates to standardize and enhance the customer experience.
    • Delegating tasks to team members through continuous training on project-related tasks such as processing and review workflow, productions, etc.
    • Engaging in personal professional development within the department.
    • Exemplifying company values to team members and throughout the department.

    Qualifications/requirements:

    • Minimum of 9-10 years of project management or case management experience within the legal/eDiscovery industry.
    • Experience in providing a consultative approach to clients.
    • Familiarity with litigation support/eDiscovery platforms for processing and review.
    • Bachelor's degree or equivalent practical experience.
    • Hands-on experience with Relativity.
    • Demonstrated success in managing multiple simultaneous projects with eDiscovery clients and meeting tight deadlines.
    • Excellent oral and written communication skills reflecting a high-quality approach to legal service.
    • Client relationship skills, including proactive management of client expectations, understanding client needs, and consistent adaptation to meet client requirements.
    • Ability to learn quickly and adapt to changing industry trends.
    • Willingness to work night shifts.

    It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

  • Zazz

    Project Manager

    1 week ago

    Zazz Hyderabad, India

    Job Overview: · We're on the lookout for an experienced Head of Project Management with a background in Mobile and Web App development. The ideal candidate should have at least 4 years of project management experience, including 2 years leading teams in these industries. Technica ...

  • Upshot

    Project Manager

    13 hours ago

    Upshot Hyderabad, India

    Job Description: · We are seeking a highly skilled and motivated IT Software Project Manager to join our dynamic team. The ideal candidate will have a proven track record in successfully leading and delivering software projects on time and within budget. As a Project Manager, you ...

  • Amogen Pharma

    Project Manager

    6 days ago

    Amogen Pharma Hyderabad, India

    The ideal candidate should be able to assist in timely delivery of projects from start to finish by ensuring the execution as per master schedule and coordinating with various internal resources to ensure that the set timelines / milestones are met and escalation of deviations / ...

  • Readywire

    Project Manager

    3 days ago

    Readywire Hyderabad, India

    Project Manager - ERP Implementation I Freelance/Contract position · About the company: Readywire was established to provide technology solutions for India's automotive dealerships and help them digitize. We are an offshoot of Kensium Solutions, a technology provider with advance ...

  • LTIMindtree

    Project Manager

    1 day ago

    LTIMindtree Hyderabad, India

    Hyderabad · in Technical Support (Like SQL Support, Database Support) (Not Core PM profile) · with CSS Background · in Operation management · Tier 1 & Tier 2 company only · Manager Job Description · Coordinating with cross-discipline team members to make sure that all parties are ...

  • Colruyt Group India

    Project Manager

    3 days ago

    Colruyt Group India Hyderabad, India

    Colruyt is looking for a Leader who would take up the role of a (Sr)Project Manager for execution of various projects / programs in Colruyt India. · What are the roles/responsibilities of a Project Manager? · Leadership · Responsible for making project level decisions and implem ...

  • Live Connections

    Project Manager

    1 week ago

    Live Connections Hyderabad, India

    Role - Project Manager · Experience - 3 to 8 years · Location - Hyderabad · Work Mode - Hybrid · Notice Period - Immediate to 30 days · Must have worked on Transition & Transformation projects is mandatory · Share your updated profiles to · Must Have · PM experience – 5-8 year ...

  • ca-one tech cloud inc

    Project Manager

    8 hours ago

    ca-one tech cloud inc Hyderabad, India

    Job Description : Dell Boomi Project Manager · Position Overview : · We are seeking a highly skilled and motivated Dell Boomi Project Manager to lead and oversee our integration projects. The ideal candidate will have extensive experience in managing Dell Boomi projects from init ...

  • Rivigo

    IT Project Manager

    2 days ago

    Rivigo Hyderabad, India

    Job Description : · 1. As a Project Manager, you will lead a variety of projects with significant scope and impact supporting several different areas of business. In this role, you will work closely with cross-functional partners to deliver value. Meeting the scope, budget and ti ...

  • SPECTRUM AV TECHNO CONSULTANTS

    Project Manager

    1 week ago

    SPECTRUM AV TECHNO CONSULTANTS Hyderabad, India

    Services Project Manager : · - Bachelor's degree in Business, Information Technology, or a related field. · - Proven experience (3-5 years) in project management and software implementation, preferably with Cornerstone OnDemand or similar HCM platforms. · - Excellent interpersona ...

  • Innovapptive Global Solutions Pvt Ltd

    Project Manager

    3 days ago

    Innovapptive Global Solutions Pvt Ltd Hyderabad, India

    The Role · The Project Manager is responsible to ensure the projects are delivered using a 'best-practice' project delivery approach and are delivered within the agreed scope, time, cost, and quality. This role is responsible for interacting with customers, managing customer expe ...

  • iTUX

    Project Manager

    5 days ago

    iTUX Bangalore/Hyderabad, India permanent

    Overview : · - As a Project Manager with Agile experience and expertise in BI reporting using Tableau, you will lead and manage projects related to business intelligence and data analytics. · - You will be responsible for overseeing the entire project lifecycle, from planning and ...

  • PrimEra Medical Technologies

    Project Manager

    1 day ago

    PrimEra Medical Technologies Hyderabad, India

    Prime Healthcare is an award-winning health system operating 46 hospitals and more than 300 outpatient locations in 14 states, providing over 2.6 million patient visits annually. · Primer Medical Technologies, located in Hyderabad, provide to Prime Healthcare's hospitals, compreh ...

  • PrimEra Medical Technologies

    Project Manager

    1 week ago

    PrimEra Medical Technologies Hyderabad, India

    Prime Healthcare is an award-winning health system operating 46 hospitals and more than 300 outpatient locations in 14 states, providing over 2.6 million patient visits annually. · Primer Medical Technologies, located in Hyderabad, provide to Prime Healthcare's hospitals, compreh ...

  • Carrier

    Project Manager

    1 day ago

    Carrier Hyderabad, India Full time

    Country: · India Location: · Building No: 12C, Floor 9,10,11, Building No: 12B -Stilt floor, Raheja Mindspace, Cyberabad, Madhapur, Hyderabad , Telangana, India Job Title - Project Manager · Preferred Location - Hyderabad, India · Full time/Part Time - Full Time · Build a ca ...

  • OpsTree Solutions

    Project Manager

    2 days ago

    OpsTree Solutions Hyderabad, India

    Job description · Aboutthe job · Toqualify for this role you must have 5 years of total experiencealong with good experience in managing large banking implementationprojects. · Role:Project Manager. Location : Hyderabad Workfrom office. Domain Banking. · 58 yearsexperience; Can d ...

  • Alter Domus

    IT Project Manager

    6 days ago

    Alter Domus Hyderabad, India

    ABOUT US · We are Alter Domus. Meaning "The Other House" in Latin, Alter Domus is proud to be home to 85% of the top 30 asset managers in the alternatives industry, and more than 5,000 professionals across 23 countries. · With a deep understanding of what it takes to succeed in ...

  • Wipro

    Project Manager

    1 week ago

    Wipro Hyderabad, India Full time

    The candidate will have managed multiple projects, carefully tracking hours and dollars. We seek people who are firm and assertive with experience using enterprise project management tools and a strong SDLC background. Healthcare or Insurance Enrollment and Billing background is ...

  • Cognizant Technology Solutions

    Manager - Projects

    1 week ago

    Cognizant Technology Solutions Hyderabad, India OTHER

    Principal Engineer · Qualification: · Science / Engineering graduateResponsibility: · Requirements Gathering: · Participate in requirement gathering JAD sessions and support documentation where applicable (business functional UI usability data compliance data migration NFR 3rd pa ...

  • Virtusa

    IT Project Management

    8 hours ago

    Virtusa Hyderabad, India

    IT Project Management - CREQ186360 Description Job Description · We are currently seeking an experienced professional to join our team in the role of IT Project Manager · Role Purpose · In this role you will Assist business stakeholders with the decomposition of complex busines ...