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    Guest Service Associate - Bengaluru, India - AccorHotel

    AccorHotel
    Default job background
    Full time
    Description

    Job Description

    • Responsible for daily administrative tasks, welcoming guests, addressing inquiries and issues, and arranging room bookings.
    • Maintaining superior customer service standards at the Reception desk to consistently surpass customer expectations.
    • Inspiring and cultivating the Reception team to ensure efficient department operation and foster a sense of unity.
    • Any issues that could impact the hotel's welfare should be promptly reported to the Management.

    Qualifications

    • Relevant diploma or degree in Hotel Management.
    • Minimum of 1-2 years of relevant experience.
    • Demonstrated ability to juggle multiple tasks, solve problems, prioritize service, and collaborate effectively within a team.
    • Exhibits a high degree of adaptability, proactiveness, genuineness, and cooperation.
    • Familiarity with Opera software would be a plus.

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