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    Applications Support Engineer - Pune, India - ProPMO Services Private Limited

    ProPMO Services Private Limited
    ProPMO Services Private Limited Pune, India

    1 week ago

    Default job background
    permanent Technology / Internet
    Description
    Looking for candidates having the experience with Front end Customer interaction.


    Must to have :

    • Excellent written and verbal communication.
    • SQL Query handling
    • Ticket handling
    • 1 to 2 years application support experience
    • Understanding customer issues and providing quick resolution via direct communication, mail, chat, phone etc.
    • Working in experience in multi team environment
    • Application monitoring and support
    • Handling/notifying application/network issues
    • Able to categories issues/tickets and reach out to needed team members quickly
    • Reporting skills to provide daily /weekly/monthly reports and highlighting any issues to next levels
    • Good English and Hindi communication skills and good interpersonnel skills.
    • Articulate and writing skills
    • Desirable: MySQL/SQL Database, cloud platform, any programming knowledge such as .Net etc.

    Education :

    Graduate :
    B.Tech/B.E. preferably Comp/IT graduate, BCA, B.Sc. (IT)

    Experience : 1 to 2 years' experience working in support/developer role.


    Key Skills :

    • OS
    • Windows, Linux, Cloud


    • DB

    • MySQL/SQL
    • Languages .Net, Java or any programming language knowledge will be added advantage
    )
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