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    Project Manager- CCNP - Mumbai, India - Airtel Business

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    Telecommunications
    Description

    Function: Customer Experience

    Job Level: Assistant Manager/Manager - L2/ L3 Engineer , CCNP Certified Mandatory

    Purpose of the Job

    This role is responsible for project management and service delivery of all products & services.


    • Project management, planning and scheduling implementation of MPLS services.


    • On Time, within budget Implementation of the complete project


    • Customer engagement to address customer dependencies & e2e project delivery as per signed scope of work.


    • Enhance service delivery experience for the customer & revenue for the organization

    Key Deliverables

    • engagement & communication
    • kick off meeting/call with Customer
    • of customer dependencies
    • Project Plan with the customer
    • tracking & monitoring of project delivery
    • & timely project status update to the customer
    • Stage tracking & ensure timely delivery
    • follow ups, escalations and constraint resolution
    • of third party media/bandwidth
    • CPE integration & testing
    • planned activities with the customers
    • & Maximize revenue by faster deployment of project

    Skills Required

    • understanding of project management concepts and methodology
    • relationship management with customer, cross functional team
    • written and verbal communication skills
    • understanding of products, services
    • planning & execution skills
    • do attitude & problem solving skills
    • thinking & analytical ability
    • orientation and eye for detail
    • Orientation

    Educational Qualifications

    6 – 10 years project execution experience in Telecom/ISP industry

    Completed CCNP certification

    • Sound understanding of telecom technology,

    products & services

    Work Experience

    • Technical, preferably B.E/B.Tech
    • CS Hiring Test
    • communication skills
    • planning and execution skills


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