Customer Service - Chennai, India - NatWest Group

NatWest Group Chennai, India

2 weeks ago

Full time

Description

Join us as a Customer Service & Operations Analyst

We'll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs

You'll be liaising with customers and businesses to accurately collect information in order to solve their queries

You'll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis

We're offering this role at senior analyst level

What you'll do

As a Customer Service & Operations Analyst, you'll be responding to queries from customers promptly and tactfully within our SLAs. We're looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times.

Your day-to-day will include:

Authorising and investigating all transactions to our KPIs

Collecting and analysing the required information from the customers and businesses

Reviewing processes which could be automated or enhanced to improve the customer and business experience

Supporting with process training and knowledge sharing in the team

The skills you'll need

In order to excel in this role, you'll have strong customer service abilities along with customer and industry knowledge. You'll also work well in a fast-paced environment and have good organisational skills for delivering to deadlines. You'll also demonstrate:

An awareness of changes in trends, policies and regulations

An understanding of our industry and its customers

Customer Service Assistant

3 days ago

CMACGM Tamil Nadu, India

Rejoindre CMA CGM c'est dire oui à une expérience qui a du sens, celle ou vous serez épanouis et acteurs de votre carrière professionnelle, c'est évoluer dans un environnement qui favorise le développement des collaborateurs et révèle leurs potentiels, un environnement basé sur l ...
Customer Service

5 days ago

WARPE TRAINING AND COUNSULTING Chennai, India

Purpose of the Role: · To ensure collection efficiency, contributing to company's overall growth. · Role Description · - Responsible to call customer and remind for payment. · - Responsible to act as a bridge between field executives and team leaders · - Responsible for constantl ...
Customer Service

1 week ago

The Curious Staffing Chennai, Tamil Nadu, India

Customer Care Executive · Fluent in English and Hindi Communication · 6 months Experience Mandatory · 5 Days Working · Rotational Shift / Rotational Week off · Salary - 21k to 24k CTC · Location - Chennai · **Job Types**: Full-time, Permanent · **Salary**: ₹20, ₹24,000.00 per mon ...
Customer Service

7 hours ago

nettyfish solutions Chennai, India

**Customer Service Cums Product demos to the customer** · Any Degree can apply · Both Fresher/Experience can apply · **Good English Communication** · **No Sales/Target** · Office Time: 9:30am - 6:30pm · **Salary**: 20, ,000/ · - Immediate joiner prefered · **Contact Person**: · R ...
Customer Service

3 days ago

Mani India Technologies Pvt Ltd Chennai, India

**Job Title: Customer Service and Operations Associate** · **Duration: Full Time** · **Location: Remote** · **Shift: 12:30 am to 8:30 am IST** · We are seeking a dedicated and proactive Customer Service and Operations Associate to join our team. As a Customer Service and Operatio ...
Customer Service

1 week ago

Connect Galaxy Chennai, Tamil Nadu, India

_**We are hiring**_ · **Designation**: customer support · **Process**: Airtel Retention · **Shift**: Day shift · **Experience**: Fresher · **Qualification**: HS & G raduate · **Language**: Tamil & English · **Salary**: 11.5k - 13k · **Location**: Mount Road, Chennai. · **ROLES AN ...
Customer Service

2 days ago

Thiran Corporate Management services Chennai, India

CUSTOMER SERVICE / PRICING · - Male / female · - Experience : 3 to 10 years in shipping · - Salary : 20 to 35 k / month · - Age above 25 years · - Qualification : Graduate / MBA · - Should have good communication skill in english. · - 1. Promotion of Company to Clients through Ma ...
Customer Service

1 day ago

WARPE TRAINING AND COUNSULTING Chennai, India

**Purpose of the Role**: · The objective of this role is to deliver exceptional customer service by focusing on service skills and · ensure all required operational parameters are met and adhered to. He/she shall be closely involved in · interacting with customers on a day to day ...
Customer Service

3 days ago

NatWest Group Chennai, Tamil Nadu, India

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. · This role is based in India and as such all normal working days must be carried out in India. · Join us as a Customer ...
Customer Service

4 days ago

EdMIUM Chennai, Tamil Nadu, India

**Job description** · Outbound calls · To explain our products and services to customers · Resolving queries and issues related to the universities and courses. · - Proficient in both verbal and written communication skills. · - Capable of efficiently managing multiple critical t ...
Customer Service

2 days ago

Ascendz HR Solutions Chennai, Tamil Nadu, India

Major contact point for sales, Distributors and customers for product availabilities and dispatches · - Sales Order Management - Entering the orders in SAP and process for dispatches · - Interact with planning, purchase, production, and logistics teams for timely delivery of prod ...
Customer Service

1 week ago

Goodvibes Placement services Chennai, Tamil Nadu, India

Job Description: · - Graduation Must · - 5 Days working · - Minimum 6 months experience in any BPO. · - Benefits-One-way Travel, One week accommodation, Relocation Bonus · - Location - Guindy Chennai. · - Language · - English and Hindi mandatory · **Job Types**: Full-time, Perman ...
Customer Service

1 week ago

Walmart Chennai, India

**Walmart - Walk-in drive - Customer service roles.** · Hey · Looking for a career upgrade? This is your chance · Our teams at **Walmart Center of Business Excellence **in **Chenna**i are looking for talented customer service professionals like you to join us and power the world' ...
Customer Service

4 days ago

Govche India Pvt Ltd Chennai, India

We are currently having openings for Customer support Executive. · **Roles and Responsibilities** · **. **Handle customer complaints, provide appropriate solutions and alternatives within the time limits; · **. **Follow up to ensure resolution Provide accurate,valid and complete ...
Customer Service

1 week ago

Techmahindra Chennai, India

**Job description** · Excellent communication skills. · Day shifts · Have to resolve customer queries over Calls · Only Graduates can apply · **Fluency in Hindi with any 2 regional languages mentioned below**: · (Hindi,Tamil, Malayalam ,Telugu, Gujarati, Marathi, Kannada) · **Ben ...
Customer Services

6 days ago

Unidos Technology Chennai, Tamil Nadu, India

Delivering information about a company's offeringsResponding to customer inquiries within company hours · - Handling complaints to building strategies for improving the overall customer experience and fostering loyalty · - No night shift, no target · - Handling customer complaint ...
Customer Service

4 days ago

Innovsource Pvt Ltd Chennai, India

You are also responsible for solving questions in regard to the product or service provided by the company. In addition to this, you should collect desired information from the clients and maintain healthy relations with them. · **Job Types**: Full-time, Fresher · **Salary**: ₹12 ...
Customer Service Executive

1 week ago

SBI Mutual Fund Chennai, India

We are looking to hire a Customer Service Executive to bring in excellence in service in Chennai - Tamil Nadu. Candidate needs to be service oriented, excellent communicator and able to handle customer inquiries accurately, promptly and within TAT. ...
Customer Service Executive

1 day ago

GB Tech Corp Chennai, India

We are hiring Customer Service Executive with 0 to 2 years of experience. · **RESPONSIBILITIES**: · - Managing a team of representatives offering customer support. · - Overseeing the customer service process. · - Resolving customer complaints brought to your attention. · - Creati ...
Customer Service Executive

1 week ago

Affable Management Services Chennai, India

**Customer Service Executive, 1-3 yrs exp, Chennai** · Job Title · - Customer Service Executive · Industry: Spices Manufacturing · Roles & Responsibilities: · 1) Update purchase order details in the order bank within 2 days of receipt and circulate to the factory team. · 2) Ensur ...

Customer Service - Chennai, India - NatWest Group

Description

What you'll do

The skills you'll need

Customer Service Assistant