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    Collections Manager - Thiruvananthapuram, India - Factor Human Resources Pvt. Ltd.

    Factor Human Resources Pvt. Ltd.
    Factor Human Resources Pvt. Ltd. Thiruvananthapuram, India

    2 days ago

    Default job background
    Full time
    Description

    Experience : 10+ years

    qualification: Master Degree

    Salary Range : 6 to 7 Lacs per Annum

    Only Male Candidate

    Position: Credit Control Specialist/Manager

    A credit control job involves managing and overseeing an organization's credit and collections processes. The primary objective is to ensure timely payment from customers and minimize the risk of bad debts.

    Responsibilities:

    1. Credit Assessment and Approval:
    • Evaluate creditworthiness of new and existing customers through financial analysis, credit reports, and reference checks.
    • Make informed decisions regarding credit limits and payment terms for customers.
    • Establish and maintain credit policies and procedures, ensuring compliance with company guidelines and industry regulations.
    1. Customer Invoicing and Payment Processing:
    • Generate and issue accurate invoices to customers in a timely manner.
    • Monitor and track customer payments, ensuring they are received within agreed-upon terms.
    • Investigate and resolve payment discrepancies or disputes promptly.
    1. Collections Management:
    • Proactively manage the collection of outstanding debts from customers.
    • Contact customers via phone, email, or written communication to remind them of overdue payments and negotiate suitable repayment plans.
    • Maintain a professional and customer-focused approach during collection efforts, while also protecting the company's interests.
    1. Relationship Management:
    • Build and maintain positive relationships with customers, sales teams, and internal stakeholders.
    • Collaborate with sales and customer service departments to resolve billing or payment issues, and ensure alignment in credit control processes.
    • Provide support and guidance to colleagues on credit-related matters, including credit application processes and customer account management.
    1. Reporting and Analysis:
    • Prepare regular reports on outstanding debts, payment trends, and credit risks for management review.
    • Identify potential bad debts and recommend appropriate actions, such as credit holds, legal actions, or debt write-offs.
    • Monitor key credit control metrics and propose improvements to optimize collections performance.
    1. Process Improvement:
    • Continuously evaluate and enhance credit control processes to increase efficiency, accuracy, and customer satisfaction.
    • Implement automation and technology solutions to streamline credit management tasks and reporting.

    Requirements:

    • Bachelor's degree in finance, accounting, business administration, or a related field (relevant work experience may substitute for formal education).
    • Proven experience in credit control, collections, or a similar finance role.
    • Strong knowledge of credit management principles, practices, and relevant regulations.
    • Familiarity with credit analysis techniques and financial statements.
    • Excellent negotiation and communication skills, both written and verbal.
    • Ability to build rapport and maintain positive relationships with customers and internal stakeholders.
    • Detail-oriented with strong analytical and problem-solving abilities.
    • Proficiency in using accounting software and MS Office applications (e.g., Excel, Word).
    • Experience with credit management systems or customer relationship management (CRM) software is a plus.
    • Knowledge of legal procedures related to debt recovery and insolvency is advantageous.
    • Ability to work independently and meet deadlines in a fast-paced environment.
    • High level of integrity and discretion in handling confidential financial information.
    • Professional certifications such as Certified Credit Professional (CCP) or Credit and Collection Professional (CCCP) are desirable but not mandatory.

    INTERESTED CANDIDATES CAN SHARE RESUME TO or whatsapp to

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