- Keyresponsibilities Including but not limitedto
- Developtrust relationships with a portfolio of majorclients.
- Acquirea thorough understanding of key customer needs andrequirements.
- Expandthe relationships with existing customers by continuously proposingsolutions that meet theirobjectives.
- Ensurethe correct products and services are delivered to customers in atimelymanner.
- Serveas the link of communication between key customers and internalteams (Keeping the clientposted)
- Resolveany issues and problems faced by customers and deal with complaintsto maintaintrust.
- Prepareregular reports of progress and forecasts to internal and externalstakeholders using key accountmetrics.
- Networkingand handling Senior Executives in Corporates (CxOs DirectorsEtc.)
- 0to 2 years ofexperience.
- CustomerFirstMindset.
- RelationshipManagement and ManagingExpectations.
- Excellentverbal and written communicationskills.
- Researchand presentationskills.
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Customer Success
1 week ago
Sapwood Ventures Pvt. Ltd Mumbai, India**Job description**: · - Own overall relationship with assigned clients, · which include: Client. On-Boarding, increasing adoption, ensuring retention, and satisfaction. · - Establish a trusted/strategic adviser relationship with each assigned client and drive continued value of ...
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Customer Success
2 days ago
Solar Ladder Mumbai, Maharashtra, IndiaSkills · - Possess the ability to maintain professionalism under stressful situations · - Possess interpersonal skills · - Possess excellent verbal and written communication skills · Key Responsibilities · - Contacting existing customers as well as prospective customers. · - Obta ...
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Customer Success
5 days ago
Bombay Hemp Company Pvt. Ltd. Mumbai, IndiaWe are seeking a motivated and dedicated Customer Success Intern (Medical) to join our team. The Customers Success Intern will play a crucial role in ensuring the success and satisfaction of our medical customers. · **Key Responsibilities**: · - Communicate effectively with both ...
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Customer Success Executive
1 week ago
Imaginarium India Pvt Ltd Mumbai, IndiaWelcome to the Customer Success Team As a member of this team, your main role will be to create strong connections with our valued customers. You'll be the bridge between the company and our clients, offering them support, guidance, and expert advice to make the most of our produ ...
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Customer Success Officer
1 week ago
Kan Innovations Pvt Ltd Mumbai, India**Designation**: Customer Success Officer · **Position Overview**: · We want a dynamic and customer-focused individual to join our team as a Customer · Success Manager. As a Customer Success Manager, a person will be responsible for developing and maintaining strong relationships ...
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Associate - Customer Success
1 day ago
Alpha Outsourcing & Business Solutions Mumbai, India**Customer Success Associate responsibilities include**: · - Sustaining business growth and profitability by maximising value · - Analysing customer data to improve customer experience · - Holding product demonstrations for customers · **Job Brief**: · A Customer Success Associat ...
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Customer Success/tam
2 days ago
VMware Mumbai, Maharashtra, IndiaSearch Jobs · **Job Description**: · Job Title · Technical Account Manager · Position Overview · The Technical Account Manager drives proactive customer interactions resulting in a higher rate of product consumption. As such, this is a is a critical role in accelerating VMware's ...
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Customer Success Executive
1 week ago
EC2 Consulting Solutions Mumbai, IndiaCompany Overview: Locobuzz is a leading SaaS company that specializes in providing AI-powered customer experience management solutions. Our platform helps businesses gain valuable insights, engage with customers effectively, and drive meaningful outcomes. As we continue to grow, ...
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Customer Success Associate
3 days ago
Peoplehum Technologies Mumbai, Maharashtra, India**ABOUT US**: · The Avniro Group of Companies has over 900 global employees across California, Philadelphia, Singapore, Bangalore, Mumbai and Coimbatore, Avniro is a cash flow positive and profitable group that owns many leading high-tech global award-winning brands like Engati, ...
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Customer Success Partner
1 week ago
SAP Mumbai, India**We help the world run better** · **Job Title: Customer Success Partner - SAP Academy for Customer Success - India (Hybrid)** · **Who you'll become** · Customer Success Partner (CSP) Responsibilities: · Daily management of assigned cloud customer accounts. This includes account ...
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Customer Success Associate
1 week ago
Bruker Mumbai, Maharashtra, IndiaOverview: · Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations on all continents. Bruker continues to build upon its extensive range of products and solutions, its broad base of installed systems and a strong reputation among it ...
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Customer Success Executive
1 week ago
Zell Education Mumbai, Maharashtra, IndiaTraining and on-boarding of students post sales · - Delivering prompt, efficient and friendly responses to students across various channels · - Initiate regular calls with the students to track their progress · - Proactively manage the success of the assigned students and identif ...
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Customer Success Associate
1 week ago
Houzeo Mumbai, India**About Houzeo**: · Houzeo is an online platform which lets home-owners sell their property by circumventing any traditional intermediaries. The platform enables users to create property listings & upload them to various portals, connect with local real estate professionals, use ...
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Customer Success Executive
6 days ago
Zemé Fresh Mumbai, IndiaThe Zemé Fresh prides itself on the level of service delivered. The customer Success team is responsible for handling new customers, managing their queries and handling delivery of at - home salon services. · - You will be the single point contact for all new customers in handlin ...
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Customer Success Partner
3 days ago
SAP Mumbai, India**We help the world run better** · **Who you'll become** · Customer Success Partner (CSP) Responsibilities: · Daily management of assigned cloud customer accounts. This includes account management strategies, developing and managing engagement and expansion plans, and delivery of ...
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Executive - Customer Success
1 day ago
Nielsen Mumbai, IndiaAt Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embar ...
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Customer Success Executive
1 week ago
TMI Group Mumbai, Maharashtra, IndiaCompensation**₹ 400, ,000 per year** · - Required Experience**2 - 5 Years** · - Skills**customer support,** · **interpersonal skills,** · **written, and verbal...** · We are currently hiring for the position of **Customer Support**. If you have a year's experience in a Customer S ...
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Customer Success Associate
1 week ago
Cogno Al Mumbai, India**Company Introduction**: · Cogno AI by AllinCall is an omnichannel cloud communication service that uses a combination of chatbots, live agent chat, cobrowsing, and video calling to provide a delightful customer experience across all digital channels. We work with 90+ large ente ...
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Customer Success Associate
1 day ago
Hunarstreet Technologies Pvt Ltd Mumbai, India**JOB DESCRIPTION**: · - Run Process for onboarding corporate clients onto Company Platform. · - Assist Key Account Managers in handling client queries. **Manage communications to client for cross sell and upsell.**: · - Maintain all databases and update them regularly. · - Handl ...
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Customer Success Executive
1 week ago
LDS infotech PVT LTD Mumbai, IndiaCompany Name: LDS infotech Pvt Ltd · Designation**:Customer Success Executive** · JOB Location: Mumbai · Working days and Time : Mon - Sat 10-7 PM 2nd and 4th Sat off · Working Status : Working from Office · **Job Types**: Full-time, Regular / Permanent · **Salary**: Up to ₹60,00 ...
Key Accounts Manager Customer Success - Mumbai, India - POORNATHA
Description
2. Follow up onrenewals
3. Encourage upsells andcrosssells
4. Build relationships between customers and the supportteam
Requirements
ProfileSummary: You love talking to different stakeholders (internal andexternal) to manage and exceed client expectations. You go aboveand beyond to ensure customer delight and always push forexcellence.
1. 0 to 2 years of experience. 2. Customer-First Mindset. 3.Relationship Management and Managing Expectations. 4. Excellentverbal and written communication skills. 5. Research andpresentation skills. Profile Summary: You love talking to differentstakeholders (internal and external) to manage and exceed clientexpectations. You go above and beyond to ensure customer delightand always push for excellence.