- Applies mastery and recognized authority on relevant subject matter knowledge including technologies, theories and techniques to manage, monitor and improve team activities in solving common and complex business critical deliverables issue.
- Actively participates in various projects within team and across functions to ensure that business, function, and geography "customers" are included appropriately and ensures that they receive sufficient and timely communications.
- Solve complex security issues by recommending solutions and advising to team to build their capabilities for effective service/incident resolution.
- Develop, publish, and conduct table-top exercise and trainings with the security response teams.
- Monitors team's work, guides and owns the implementation of best approach for ensuring superior performance standards and client delivery consistency for security process / playbook stabilization.
- Possess and demonstrates excellent planning and prioritization skills.
- Encourages and develops team by providing support and guidance for technical and process related advice to team members to provide effective and timely service resolution before escalation.
- Inculcates the feedback garnering from clients and auctioning accordingly, including advising subordinates to analyze problems and experiment with methods for arriving at best approaches.
- Frequently represents the organization to external customers/clients. Exercises significant independent judgment and decision-making within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives.
- Exceptional communication skills (both verbal and written) and interpersonal skills to collaborate well and manage teams across teams, different groups and geographies seamlessly.
- Collaborates highly with cross-functional teams to mitigate critical security risks and ensuring a healthy operating environment where solution alternative can be brainstormed.
- Promotes security best practices found in working with one business/function/geography to other business and function organizations.
- Keen eye for attention to detail and self-driven approach to identifying and solving problems.
- Provides technical leadership among a global team of highly skilled security analysts/subject matter resources.
- Responsible for assessing information risk and facilitates remediation of identified vulnerabilities for IT security and IT risk across the enterprise.
- Identifies opportunities to reduce risk and documents remediation options regarding acceptance or mitigation of risk scenarios.
- Subject matter expert to answer questions and create resolutions using experience, best practices, and sound judgment.
- Conducts risk assessments and interviewing internal and external customers, to gain technical knowledge of security/compliance requirements and to support the business.
- Responsible for security audits and testing. Evaluates system security configurations to ensure efficacy and compliance with policies and procedures.
- Analyzes threats and current security controls as well as current team procedures/processes to identify gaps in the company's security posture.
- Act as Incident Commander during critical incidents, coordinating all incident response activities, providing communications to senior management, and managing local resources as part of the response process.
- Mentor's other analysts across the team, leading by example and insisting on high standards.
- Ensures procedural documentation of team functions are updated on a routine basis.
- Anticipates, identifies, and escalates appropriate issues to Manager/Director.
- Provides reports or data points as input to senior management on function-wide metrics and performance as well as provide input to KRI and KPI reporting, reports up on areas of opportunities and/or concerns.
- Ensures compliance with information security standards, policies, and procedures.
- Communicates and implements industry best practices and solutions employed in the information security space.
- Creative self-starter who can think through a task from start to finish and has the technological vision to support the operational and security needs of the enterprise.
- Operational excellence in Security Managements tools and applications –
- Network security: next-gen firewalls, cloud security group, ACLs
- Logging and monitoring: SIEM and Cloud Access Security Broker (CASB)
- Endpoint security: Antivirus, DLP and host compliance
- Azure/AWS cloud services and infrastructure
- Good knowledge of cryptography, application security, access control, malware, exploits and vulnerabilities.
- In-depth technical knowledge and experience in cyber security threats, security controls, investigation, hardening and best practices.
- Ability to effectively convey complex issues and communicate to a variety of audiences including technical staff, peers, as well as senior management, and oversight bodies.
- Knowledge of technical infrastructure, networks, databases, and systems in relation to IT Security and IT Risk, Windows workstation and server administration experience
- Experience in product evaluation and managing vendor relationships.
- Experience managing projects with complex inter-dependencies, focusing on both long-range projects and immediate tasks.
- Minimum of 15 years of formal education - Graduate / Postgraduate in Computer Science / Information Technology.
- Professional work experience between 10-13 and at least 6-8 years as a Lead / Team Lead for security incident response, utilizing industry leading network security monitoring technologies, application, web, database and Security Event and Information Management (SIEM), IDS/IPS, endpoint, email security gateways and DLP technologies.
- CISSP, CISP, CEH, CCNA, Splunk / CRIBL, OSCP preferred.
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Incident Manager
1 day ago
ALP Consulting Bengaluru, IndiaResponsibilities and Challenges : · - Record and classify received Incidents and undertake an immediate effort in order to restore a failed IT Service as quickly as possible;. · - Conducts escalation to service teams, senior management and leaders to ensure appropriate awareness, ...
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Incident Management
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Macropace Technologies Bengaluru / Bangalore, India Full time· • Candidate should understand the technologies landscapes for a large program; He will have to work along technical towers. · • Candidate should have 8-12 years' experience. · • Candidate should have BFSI. · • Prioritize, schedule, and assign incidents & service requests to ...
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Incident Manager
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Capgemini Bengaluru, India PermanentJob Description · Proven experience in incident management within an IT service management framework · Familiarity with incident management tools and systems e g ServiceNow Jira etc · Strong understanding of ITIL Information Technology Infrastructure Library principles especi ...
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Incident Management Specialist
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Major Incident Manager
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Swift Strategic Staff Solutions INC Bangalore/Hyderabad, India permanentRole : Major Incident Management · Key Skills : Major Incident Management, ITSM, Good Understanding of Azure Core · Notice Period : Immediate- 15 Days · Job Description : · We are seeking a Major Incident Manager with expertise in Azure cloud technologies to oversee the efficien ...
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Critical Incident Management
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2coms Bengaluru, India: As an Operations Engineer, you will be responsible for supporting the operations and managing delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve managing critical incidents and ensuring timely reso ...
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Major Incident Manager
22 hours ago
Maersk Bengaluru, India Full timeJob Purpose/summary · Technology Operations is responsible for day-to-day maintenance and management of organization's IT infrastructure to ensure delivery of the agreed level of IT services to the business. · Play a key role within the new 24/7 Operations Command and Control Ce ...
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Major Incident Manager
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RapidBraiins Bangalore, India permanentKey Skills : MIM,IM,ITIL Process · Exp : 3- 5 Years · Location : Bangalore / Chennai/ Hyderabad/ Mumbai/ Pune/Noida · Job Description : · - Act as focal point for all severity 1 and business impacting major incidents reported · - Responsible for planning and coordinating all the ...
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SSE - Major Incident Manager
6 hours ago
CGI Bengaluru, India Full timePosition Description: · Establishing & Issuing Customer & CGI communications · * Communicate status and act as the central communication point · * Interlock with the technical teams for incident resolution · * Ability to get the right support team based on the incident · * Perfo ...
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Infosys BPM Bengaluru, IndiaWALK-IN FOR "Incident, problem and change management-Technology Support" ON 17th & 22nd May 2024 at BANGALORE. · Greeting from Infosys BPM Ltd., · You are kindly invited for theInfosys BPM::Walk-In Drive on 17th & 22nd May 2024 at BANGALORE. · Note:Please carry copy of this post ...
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TekWissen India Bengaluru, India Full timePosition: Incident Manager · Location: Bangalore, India · Work Type: Remote · Fulltime opportunity · Job Description: · QUALIFICATIONS: · Graduate in any discipline · Good knowledge of computers (Basics, MS Office) required · Exposure and/or experience to Incident Management ...
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White Horse Manpower Consultancy P Ltd Bengaluru/ Bangalore, India Full timeApply for Telco Lead For Incident And Fault Management Immediate Joining, White Horse Manpower Consultancy P Ltd in Bengaluru/ Bangalore for Year of Experience on ...
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Infosys BPM Bengaluru, IndiaWALK-IN FOR "Incident, problem and change management-Technology Support" ON 10th, 17th & 22nd May 2024 at BANGALORE. · Greeting from Infosys BPM Ltd., · You are kindly invited for theInfosys BPM::Walk-In Drive on 10th, 17th & 22nd May 2024 at BANGALORE. · Note:Please carry copy ...
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Infosys BPM Bangalore Urban, IndiaWALK-IN INTERVIEW FOR ITIL INCIDENT MANAGEMENT-TECHNOLOGY SUPPORT ON 15th & 22nd May'24 AT PUNE · Greeting from Infosys BPM Ltd., · You are kindly invited for theInfosys BPM::Walk-In Drive on 15th & 22nd May'24 at PUNE. · Please carry copy of this posting to the venue and make ...
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Itil (V3) Service Operation
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Mim
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Cyber Detect
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Shell Bengaluru, India**The Role**: · **Where you fit in?** · The purpose of the IRM Function is to ensure (as a second line of assurance, with Internal Audit providing the Third Line of Assurance) that Shell is addressing Information Risks in an effective and efficient manner, commensurate with Shell ...
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Professional 1 Service Delivery Coordinator
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DXC Technology Bengaluru, IndiaHandle end to end on any High Priority Incident thought the complete lifecycle of the process · Involved in the post incident review phase (Post Incident and Root Cause reviews). · Owns, drives and actively participate in the incident management calls · - Maintains the appropriat ...
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Client Technology: Mim Co-ordinator
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EY Bengaluru, IndiaAt EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...
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Client Technology: Incident Coordinator
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EY Bengaluru, IndiaAt EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build ...
Associate Security Incident Manager - Bengaluru, India - First American India
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Description
Company Summary
First American (India) is a GCC (Global Capability Center) of the First American Financial Corporation (NYSE: FAF) family of companies. FAI is a proud member of the FORTUNE 500 companies and has been amongst the Fortune 100 Best Companies to Work For list for eight consecutive years. First American Financial Corporation provides comprehensive title insurance, closing/settlement, property data and technology solutions. First American (India) creates quality solutions for its customers by combining software, back office, and knowledge processing operations to fulfill First American's business requirements. Our priorities are our employees, customers, and shareholders - in that order. First American (India) has been ranked amongst India's Best Companies To Work ForTM 2023: Listed amongst the Top 100 by Great Place To Work India, FAI is also certified Best Workplaces for Women and Workplace with Inclusive Practices. Software Services helps build First American's product suite that encompasses the best in class Title Insurance, Settlement and Mortgage solutions platforms. Leverages technology product stack across Microsoft platform predominantly to develop, enhance and maintain the best in class applications. The R & D division delivers solutions for the title insurance industry leveraging the best of NLP, AI and ML.Job Summary
Competencies:
What You'll Bring
Intrusion Prevention System:
Educational Qualification and Experience:
License or Certification
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