- Develop and deliver comprehensive training programs to onboard new hires and upskill existing employees.
- Design training materials, including presentations, manuals, and interactive activities, tailored to the needs of various job roles and skill levels.
- Conduct training sessions, workshops, and seminars, both in-person and virtually, ensuring effective knowledge transfer and engagement.
- Collaborate with subject matter experts and department heads to identify training needs and prioritize learning objectives.
- Evaluate the effectiveness of training programs through assessments, surveys, and feedback sessions, making continuous improvements as needed.
- Provide one-on-one coaching and support to employees struggling with specific skills or tasks.
- Stay updated on industry trends, best practices, and technological advancements relevant to the organization's operations.
- Monitor and track employee progress and performance post-training, identifying areas for further development or refinement.
- Act as a liaison between management and frontline employees, conveying feedback, concerns, and suggestions for process improvement.
- Foster a positive and inclusive learning environment that encourages collaboration, creativity, and continuous growth among team members.
- Creating advanced reports for internal and external training needs to craft talent development strategy.
- Develop and implement training programs focused on process adherence and compliance with organizational policies, industry regulations, and legal requirements.
- Ensure that training materials and content accurately reflect current processes, procedures, and compliance standards, keeping them updated as necessary.
- Managing, building and improving the training and development content.
- Conduct regular audits and assessments to measure employee understanding and adherence to established processes and compliance protocols.
- Coordinate with internal stakeholders to identify process inefficiencies or compliance risks and develop training interventions to mitigate them.
- Relevant experience in a similar Process Trainer/Training/L&D role(BPO/RPO/MSP/Recruitment/L&D/Sourcing).
- 4+ years experience in the training, L&D, Human Resources, recruiting & staffing or BPO industry is preferable.
- Proficiency in designing and developing training materials, including presentations, manuals, and e-learning modules.
- Stakeholder management
- Thorough understanding of organizational processes, procedures, and compliance standards relevant to the industry and specific job roles
- Strong facilitation and presentation skills to deliver engaging and effective training sessions to diverse audiences.
- Excellent verbal and written communication skills to convey complex information clearly and effectively to learners.
- Professional certifications in training and development, instructional design, or process improvement (e.g., CPLP, CPTM, Six Sigma) are often preferred.
- Familiarity with learning management systems (LMS), e-learning authoring tools, and other training technologies to deliver and track training activities.
- Strong interpersonal skills to build rapport with learners, provide constructive feedback, and foster a supportive learning environment.
- Keen attention to detail to ensure accuracy and completeness in training materials, documentation, and compliance procedures
-
Process Trainer
3 weeks ago
Jobmate Hyderabad, IndiaWork experience · 2 years (1 Years as Trainer / Aux Trainer) from third party BPO or captive canters · **Job Description**: · - Identifying training needs based on the Requirement. · - Scheduling and Organizing training programs · - Maintaining Trainees Attendance · - Maintaining ...
-
Process Trainer
3 weeks ago
Teleperformance Hyderabad, IndiaHi Connections, · Please find the job description below · Roles and responsibilities: · - Should have strong domain knowledge expertise in US Insurance Underwriting · - Demonstrates excellent presentation and communication skills. · - Managing batch level compliance on activities ...
-
Process Trainer
3 weeks ago
Jobmate Hyderabad, Indiashould be able to communicate with team · - should be immediate joiner or 15 days Np also fine. · **Salary**: ₹40, ₹45,000.00 per month · Schedule: · - Day shift · Ability to commute/relocate: · - Hyderabad, Telangana: Reliably commute or planning to relocate before starting work ...
-
Process Trainer
2 weeks ago
Hearing Solutions Pvt Ltd Hyderabad, India**PROCESS TRAINER** · Customer Service Trainer responsibilities include facilitating on-the-job coaching, developing educational material and organizing training sessions for new hires. If you're familiar with teaching soft skills like negotiation and problem-solving, we'd like t ...
-
Process Trainer
2 weeks ago
Manning Consulting Hyderabad, Telangana, IndiaHiring for permanent On-Role job 'Process trainer - Technical ' in US MNC · - **Qualification**:_ · - _Any graduate with 1 Year of Process Training Exp can apply._ · - _5 days wokring || 2 offs _ · - _Salary Upto 5.8 LPA._ · - _Rotational Shifts._ · - _Need immediate joiners Days ...
-
Process Trainer
2 weeks ago
Webhelp Hyderabad, Telangana, India**Training & Quality** · **Location** · - Hyderabad, India*** · Job Title: · Process Trainer · **Job Description**: · The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in s ...
-
Process Trainer
3 weeks ago
NETRTECH SOLUTIONS LLP Hyderabad, IndiaPosition: Process Trainer · - Graduate with excellent spoken and written English. · - At least 2 yrs work experience in Training in Soft Skills Training in a similar environment (preferably servicing US customers) · - Excellent communication and presentation skills · - Good comma ...
-
Process Trainer
1 week ago
Tekpages It Solutions Private Limited Hyderabad, IndiaProcess Trainer · Internet Service Provider - Tech Support Chat · Location: Hyderabad · Qualification: Any Graduate & Above · Atleast 1 Year Experience in training New Hire Batches, preferably in Tech Support related process. · Work from Office · TP Office, DLF Cyber City, Gachib ...
-
Process Trainer
2 weeks ago
Vervenest technologies Hyderabad, IndiaJob description · Work experience · 2 years (1 Years as Trainer / Aux Trainer) from third party BPO or captive canters · - Identifying training needs based on the Requirement. · - Scheduling and Organizing training programs · - Maintaining Trainees Attendance · - Maintaining Asse ...
-
Process Trainer
1 week ago
Teleperformance Hyderabad, IndiaDevelop bespoke training material and appropriate delivery methods for new hires as well as new initiatives for existing staff. · - Provide inputs for training to assist reducing the learning curve of new hires · - Identify training needs and devise improvement plans thru innovat ...
-
Process Trainer
2 weeks ago
Computer Generated Systems Hyderabad, Telangana, India**Desired Skills** · Excellent communication skills · Good Facilitation and influencing skills · Proficiency in MS office · Willingness to work in a 24/7 shift environment (Day and Night Shifts - Rotational) with no fixed week offs. Flexibility about working on weekly offs when r ...
-
Product & Process Trainer
3 weeks ago
yaxis Hyderabad, Telangana, India**Basic criteria for Trainer position**: · - Location of work - Hyderabad · - Full-time employee · - ** Should possess good communication skills**: · - Preferred areas of training in product sales/process/employee development/quality coaching · **Job Role and Responsibilities**: ...
-
P1-process Trainer
1 week ago
R1 RCM, Inc. Hyderabad, IndiaExposure to DRG-Validation and IP- Denials will be an added advantage · Knowledge of RCM workflows and terminologies and previous coaching/training experience will be an added advantage · Conducting new hire trainings on work type for onboarded resources (experienced & freshers) ...
-
Process Trainer
5 days ago
Randstad Sourceright Hyderabad, Indiaabout team · Our team is a group of talented and dedicated professionals who are passionate about our work and committed to delivering exceptional results. We are a close-knit group that values the collaboration, open communication, and a supportive work environment. Our team is ...
-
Product & Process Trainer
2 weeks ago
ACT Fibernet Banjara Hills, Hyderabad, Telangana, IndiaSales Trainer · Max CTC: 5 LPA · Education: Graduate · Roles & Responsibilities · - Developing and implementing training programs that are aligned with business objectives · - Conducting needs assessments to understand what employees already know and what they need to learn next ...
-
Trainer - Voice Process
3 weeks ago
Mantras2Success Hyderabad, IndiaDesignation: Trainer (Voice Process) · Location: Hyderabad (Hi-Tech City) · Budget: Upto 10 LPA · Industry: Fintech · Benefits: · 2nd & 4th Saturday Off · Description: · We are looking for a trainer who has proven experience in sales. As a trainer, you will be answering process- ...
-
Trainer - Voice Process
3 weeks ago
Mantras2Success Hyderabad, IndiaDesignation: Trainer (Voice Process)Location: Hyderabad (Hi-Tech City)Budget: Upto 10 LPAIndustry: Fintech · Benefits:2nd & 4th Saturday Off · Description: · We are looking for a trainer who has proven experience in sales. As a trainer, you will be answering process- and procedur ...
-
Process Trainer
1 week ago
Vlizen Consultancy Hyderabad, IndiaLooking for trainer who has min 1yr experience in BPO as trainer with good communication skills with English & Tamil, English & Kannada. · Looking for someone who can join asap. · **Salary**: ₹30, ₹33,000.00 per month · **Benefits**: · - Health insurance · - Provident Fund · Sche ...
-
Process Trainer
6 days ago
Hrh Next services pvt ltd Hyderabad, IndiaGreetings form HRH Next. · We have urgent requirement for process trainer. · Role:Process trainer. · languges:English,Hindi,Telugu,Malyalam,Tamil,Kannada. · work location :Hyderabad Abids · **Job description of Trainer**: · **Roles & Responsibilities** · Provide foundation and pr ...
-
Process Trainer
2 weeks ago
Teleperformance Medchal, India**Hiring for Process Trainer - Domestic Process** · **Budget LPA** · - Graduate with excellent spoken and written English. · - At least 2yrs work experience in Training in a similar environment · - Excellent communication and presentation skills. · - Ability to build rapport with ...
Process Trainer - Hyderabad, India - Randstad Sourceright
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
about team
Our team is a group of talented and dedicated professionals who are passionate about our work and committed to delivering exceptional results.
Our team is responsible for recruiting operations for fortune-500 clients across the globe, and we take pride in the important role we play in achieving the goals of our client's business.
We are a diverse group with a range of skills and backgrounds, and we believe that our differences make us stronger.
We are committed to fostering a culture of learning and growth, and we encourage each other to take on new challenges and develop our skills.
We believe in working hard and having fun, and we enjoy celebrating our successes together as a team.Please Note :
This role is for a contract of 12 months
purpose of the job
As a Process Trainer at Randstad Enterprise, you're the cornerstone of our talent development initiatives. Your role is instrumental in equipping our team members with the skills and knowledge they need to thrive.
By designing and delivering innovative training programs, you empower individuals to excel in their roles and contribute to our collective success.
Your commitment to excellence ensures that our talent development strategies align with organizational objectives, driving growth and success.Your role goes beyond mere instruction; you're entrusted with shaping the future of our workforce. By meticulously designing and implementing training programs, you cultivate a culture of continuous learning and improvement. Your efforts lay the foundation for our team members to excel in their roles, driving organizational growth and success.
roles and responsibilities
Process training
experience required