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    Encompass Administrator - Delhi, India - Cortex Consulting Pvt. Ltd.

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    Description

    Title : Encompass Administrator

    Job Description :

    Position Overview :

    - We are currently seeking a skilled and experienced Encompass Administrator to join our team.

    - The Encompass Administrator will be responsible for managing, maintaining, and optimizing our Encompass system, ensuring its smooth operation, compliance with regulations, and meeting the needs of our organization.

    - The ideal candidate will have strong technical skills, a deep understanding of the Encompass system, and excellent communication and problem-solving abilities.

    Key Responsibilities :

    Managing Encompass System :

    The Encompass Administrator is responsible for managing the Encompass system, including setting up new users, configuring system settings, and maintaining system security.

    Troubleshooting :

    The Encompass Administrator is responsible for resolving any technical issues that arise within the Encompass system, such as login or connectivity problems, system errors, or other technical issues.

    Technical Skills :

    The Encompass Administrator should have strong technical skills, including proficiency in SQL and experience with API integration.

    Training and Support :

    The Encompass Administrator provides training and support to end-users of the Encompass system.

    - This includes developing training materials, providing one-on-one training, and answering user questions.

    Data Management :

    The Encompass Administrator is responsible for managing data within the Encompass system, including importing and exporting data, creating custom fields, and ensuring data accuracy and integrity.

    Compliance :

    The Encompass Administrator ensures that the Encompass system is compliant with all relevant regulations and industry standards.

    Reporting :

    The Encompass Administrator is responsible for creating reports and providing analytics on the Encompass system's usage, performance, and efficiency.

    Process Improvement :

    The Encompass Administrator is responsible for identifying opportunities for process improvement within the Encompass system and implementing solutions to improve efficiency and effectiveness.

    Core Competencies :

    - Bachelor's degree in computer science, information technology, or a related field.

    - 3-5 years of experience in an Encompass administration role.

    - Strong understanding of the Encompass system and its capabilities.

    - Excellent technical, problem-solving, and communication skills.

    - Ability to work closely with other departments and stakeholders within the organization.

    - Analytical and data-driven mindset.

    - Knowledge of mortgage industry regulations and compliance requirements.

    )


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