- Working with the branch and sales channels to acquire new NR clients.
- Think through marketing plans and reward programs to get both the resident clients involved for reference and employees for closure.
- Get in touch with top end clients and own up targets for FX, CASA and TD.
- Identify clients which have the potential to increase balances/transactions and enhance transactions.
- Share the gap areas with area managers and RBM and help them take decisions in terms of enhanced focus to meet targets.
- Understanding channel management and conflicts handling.
- Ability to collaborate with all the units involved in the customer service cycle to ensure customer delight.
- Connect the marketing campaigns with the actual status on ground.
- Detail orientation towards the new client engagement process.
- Understanding the client nuances and handover process to NR team.
- Be able to excite channels and run campaigns with them.
- Experience required: 3+years
- Prior banking experience and customer/client acquisition experience is mandatory
- CTC - 11 LPA
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Acquisition Relationship Manager - Chennai, India - Waytogo Consultants
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