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    Desktop Support Specialist - Pune, India - Wipro

    Wipro
    Wipro Pune, India

    2 days ago

    Wipro background
    Technology / Internet
    Description

    Hi Linkies,

    Experience: 1-3 Years

    Location-Chennai/Mumbai/Pune

    Skills-Desktop Support Engineer with good Communication skills.

    Max Budget-3.5 LPA to 3.8 LPA

    JD : EUC Support -DL2

    1.Resource should have 6 months to 1 year experience

    2.Troubleshooting and fixing laptop Desktop OS/email client printer/scanner/print queue related to L2 level issue.

    3.Creating OS Images to reduce the OS deployment time

    4.Problem Solving Capability IBM,HP and DELL and other vendors laptop/desktop Hardware

    5.Escalation Handling

    6.Desktop/Laptop Inventory Management

    7.Mentoring FMSs teams unresolved issues

    8 Leading the FMS team in absence of team leader.

    9 Ability to quickly analyze and diagnose technical problems.

    10 Independently generates solutions based on analytical technical skills and business knowledge mentor and other team members

    11 Problem determination and resolution within SLA's.

    Interested candidates please share me cv along with the below details.

    Overall Experience-

    Relevant Experience in Desktop Support L1/L2 role-

    CCTC-

    ECTC-

    Notice Period-

    Highest full time education-

    Do you have 15 years full time education-

    Current location-

    Preferred location-

    Ex-Wiproite-Y/N

    Current Organization-

    Fulltime employee/Contract Employee-

    Payroll company name for contract employee-

    Do you have any gap in education and employment-

    Recent passport size profile picture in jpg format-

    Updated CV-

    Fine for Rotational Shifts-Y/N

    6 days WFO-Y/N

    Thanks,

    Amrutha

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