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Infrastructure Support Specialist - Pune, India - Datamotive
Description
Job Title: Infrastructure Support Specialist
Job Summary:
Supporting infrastructure on various cloud platforms for disaster recovery or migration. This is a Senior Position role with the Support Organisation and essentially requires good grasp of technical troubleshooting skills and excellent communications skills to communicate across various stakeholders. Being a Senior position should be able to mentor and train other members of the support team.
Requirements: Good Communication Skills: Strong verbal and written communication skills to effectively interact with team members, clients, and stakeholders.
Technical Skills - Strong knowledge of Infrastructure Service Management. Troubleshoot and resolve issues related to infrastructure. Strong understanding of cloud infrastructure components, including servers, storage, and networking. Experience with scripting languages such as Python or PowerShell. Ability to perform log collection and log analysis. Set up and maintain replication across multiple platforms to achieve Disaster Recovery Point Objective (RPO) and Recovery Time Objective (RTO) requirements.
OS and Cloud Platforms: Familiarity with at least one of the cloud platforms: AWS (Amazon Web Services), Azure (Microsoft Azure). Proficiency in either Windows Operating System or Linux Operating System. Basic understanding and proficiency in managing VMware vCenter for virtualized environments.
Intermediate Skills - Proficiency in Continuous Replication tool or similar tools for data replication across multiple platforms. Proven ability to prioritize tasks, manage time efficiently, and adapt to changing priorities in a fast-paced environment.
Troubleshooting Skills: Strong analytical and problem-solving skills with the ability to work independently and as part of a team. Conduct remote troubleshooting to diagnose and resolve technical problems efficiently. Identify and troubleshoot ongoing replication issues to ensure data integrity and system availability. Collaborate with cross-functional teams to resolve technical issues promptly.
Documentation Skills: Create and maintain technical documentation, SOPs, and help cards for reference purposes. Maintain comprehensive documentation of replication configurations, DR procedures, troubleshooting steps, and system configurations. Keep documentation up to date with any changes or updates to the systems or processes. Experience of working with Jira is plus.
DR Admin Skills: Conduct Disaster Recovery tests regularly to evaluate and validate the effectiveness of the recovery processes. Ensure that DR plans meet business requirements and are executable during emergencies.
What's in it for you?
Impact. Backed by our TEAM, Investors and Advisors, Datamotive is on the path to rapid growth.
As we take our products to the market, your position will be vital as you play a crucial role in building our network of customers, forging new connections while gaining personal experience and responsibilities. As a key player in our company's success, the impact of your work will be felt as we grow in the market.
Career growth
At Datamotive, we highly value the input made by each employee to help us achieve our company goals. To this end, we strive to ensure that everyone has access, and exposure to be up to date in the industry, to learn and improve their expertise. We ensure that each employee is given exposure to understanding the functional and technical elements of our products as well as other business functions. As your knowledge grows, so do the opportunities for advancement to more senior opportunities or into other areas of the business. We strive to be a company where you can truly chart out a career path for yourself.
ABOUT DATAMOTIVE
Datamotive is an early-stage, stealth mode, software product start-up in the Hybrid Multi-Cloud Workload Mobility space. The Datamotive platform and its products are built on unique, patentable technologies and provides several 'industry first' features to a USD 25B+ cloud infrastructure industry.
Datamotive is targeting various enterprise infrastructure use cases including,Cloud Disaster Recovery,Workload Migration andRansomware Recovery.
Datamotive technology is industry vertical agnostic and all major enterprise verticals like Telecom, Healthcare, FinServ, Manufacturing will be targeted to develop a strong customer demography. The goal for Datamotive is to disrupt this data protection and infrastructure resiliency market by following a customer and innovation first approach.
We're a group of entrepreneurial, hardworking, geeky-in-a-good way problem solvers. Guided by our values, we nurture a TEAM focused culture that invests in people and creates opportunities for advancement across a broad spectrum of career paths. We prioritize work-life balance and foster an environment with the space to take ownership, to be heard, and to carve a path for your individual accomplishments to help drive our success. At Datamotive, everyone has a voice, and the best argument always wins, regardless of who makes it.Datamotive Technologies Pvt. Ltd. is headquartered in Pune, India and recently closed its first funding round from well-known, institutionalized venture capital firms in India. Datamotive is also proud to be part of the NetApp Accelerator (shortlisted from 250+ applications worldwide) and has a very strong advisory backing from well-known industry experts.