- Coordination with contract manufactutrer and third party support team.
- The candidate will be required to provide support for the company's product hardware installation, like preparing the product packing list, packaging, dispatch, delivery and installation.
- Required to do field visits for product testing at manufacturing site and customer locations. Ensure proper commissioning of systems at customer place.
- ITI, Diploma, Bachelor's degree in Electrical Engineering, Computer Science or related field
- Familiarity with electronic device repair and refurbishment and basic use of electronic testing equipment
- Excellent problem-solving and analytical skills
- Ability to diagnose and repair electronic systems and equipment and identify hardware and software issues
- Good computer literacy. Basic knowledge to use Excel, Word, PowerPoint, etc.
- Strong communication and interpersonal skills and ability to work effectively in a team environment
- Able to multitask and prioritize work responsibilities in a fast-paced environment
- Previous experience in Technical Support, field support or Customer Service roles is preferred
- Experience with repairing electronic devices is a plus
- Familiarity with service training procedures and information systems is a plus
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Hardware Support Engineer - New Delhi, India - Immersivevision Technology
Description
We are looking for a full-time Hardware Support Engineer to provide service and support to our products.
Interested in becoming part of a team revolutionizing the Medical Anatomy Study and science PracticalsCofounded by graduates from IIT KGP, DCE and IIM A, Immersive Labz works on cutting-edge medical technology specializing in creating immersive virtual reality experiences for medical professionals.
We have built India's first human-size virtual human dissection table – Cadaviz. It addresses the biggest challenge in medical education around human anatomy and dissection study due to cadaver shortage.
Product Video:
Responsible for providing technical support to customers, troubleshooting technical issues, conducting repairs, identification of software and hardware problems with electronics and providing customer education.
Qualifications:
Job Location:
Delhi