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    Cafe Manager- Mumbai - Kruti Retail Ventures LLP

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    Full time
    Description

    Job Overview

    We are seeking a talented and experienced Cafe Manager to join our team at Kruti Retail Ventures LLP. As the Cafe Manager, you will be responsible for overseeing the day-to-day operations of our cafe in Mumbai. You will be expected to provide excellent customer service, manage a team of baristas, and ensure the smooth running of the cafe.

    Qualifications and Skills

    • 4 to 6 years of experience as a Cafe Manager or similar role
    • Strong knowledge of coffee and the hospitality industry
    • Proven experience in cafe operations, including managing staff and inventory
    • Excellent leadership and team management skills
    • Exceptional customer service and interpersonal skills
    • Ability to handle multiple tasks and prioritize effectively
    • Sales-driven mindset and ability to implement effective marketing strategies
    • Passion for sustainability and ethical practices
    • Excellent communication and problem-solving skills

    Roles and Responsibilities

    • Oversee the day-to-day operations of the cafe, including opening and closing procedures
    • Ensure excellent customer service is provided at all times
    • Manage a team of baristas, including training, scheduling, and performance evaluation
    • Monitor inventory and stock levels, and place orders when necessary
    • Maintain a clean and organized cafe environment
    • Handle customer complaints and resolve any issues in a professional and timely manner
    • Create and implement marketing strategies to drive sales and increase customer base
    • Collaborate with the company's farm partners to ensure a sustainable and ethical supply chain
    • Stay updated with industry trends and implement innovative ideas to enhance the cafe's offerings

    Interested candidates can send resume or call on



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