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    Test Manager-ServiceNow - Bengaluru, India - ZEISS India

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    Healthcare
    Description

    ServiceNow Test Manager:


    are a passionate and experienced test manager who enjoys taking over responsibility and coordinating a team of several test analysts.

    will act as a ServiceNow test lead in our local ServiceNow development team in India.


    Your tasks:
    Ensure the functional quality of new implementations and for regular patches and upgrades by empowering and coordinating a team of external test analysts
    Quality assurance and guiding test analysts by test case documentation & execution
    Act as a ServiceNow test manager in team and projects
    Act as coach and trainer for test analysts in projects
    Ensure project team members follow ServiceNow and Zeiss testing and QA best practices
    Development and improvement of Automated Test Framework
    Coach and tutor less experienced / new team members
    Be an active contributor to setting new standards across the testing team
    Close collaboration with our functional process experts, architects, and development team
    Support stable and secure operations of the Zeiss ServiceNow platform
    Create and update documentation and procedures
    Organization, planning and coordination of testing phases like User Acceptance Test
    Assist ServiceNow architects and project managers in project coordination and management


    Your profile:
    ServiceNow Testing experience: 3 years+

    Experience in Testing: 5 years+

    Experience as Test Manager: 3 years+
    Experience in team coordination and organization
    Very good knowledge in test automation and techniques
    Very good Knowledge in test analysis, documentation and techniques
    Very good knowledge about ISTQB (Certificate)
    ITSM, ITBM, HRSM, ITOM experience would be an advantage
    Experience in agile development processes
    Understanding and experience with ITIL and project management is a plus
    Your education
    Completed university studies or comparable, qualified training

    Your skills
    Strong analytical skills
    Independent way of working with high quality standards
    High commitment, flexibility, initiative, and team spirit
    Very good communication with peers, technical teams, and business representatives
    Experience working in an international environment
    Flexibility to work outside of normal working hours an on-call arrangements

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