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    Senior Administrator - bangalore, India - Microland

    Microland
    Microland bangalore, India

    3 weeks ago

    Microland background
    Description
    Required Skills
    Functional | IT Change Management | Reviewing and Closing of Requests for Change (RFCs)
    Behavioral | Aptitude | Tasks Related Skills
    Behavioral | Microland Skills | Execution Excellence

    Education Qualification :

    Engineer - B.E / B.Tech / MCA
    Certification Mandatory / Desirable :
    Technology | IT Service Management Certifications | ITIL Intermediate Certificate

    Skills Required:

    • Coordinate, facilitate, advice, and manage crossregional and global changes
    • Act as a facilitator for/between the Regional Change Managers where necessary
    • Convene, chair, and minute the Global CAB (Change Advisory Board)
    • Ensure adherence to the Change Management policy both regionally and globally
    • Assess RFCs (Request for Changes) for completeness and validity
    • Ensure that Prioritization and Categorization of RFCs occur within limits defined for that region or globally
    • Reject RFCs which lack appropriate information
    • Provide authorization for all RFCs to proceed (no RFC may proceed without authorization of the Change Manager or his nominated deputy)
    • Manage and communicate the Forward Schedule of Changes (FSC) / Change Calendar
    • Ensuring that RFCs have been raised for all changes taking place
    • Filtering, reviewing and assessing all of the changes that are raised
    • Determining the correct approval levels to be applied to the change
    • Steering changes through the review and approval process
    • Facilitating the risk and impact assessment process for each change
    • Preparing the documentation required to support the Technical Reviews and CAB meetings
    • Attending Technical Review meetings for change related items
    • Publication and circulation of the postmeeting change documentation for CAB meetings
    • Notifying change owners and implementers of the approval, rejection and rescheduling of changes
    • Confirming the closure and closure status of changes and conducting any post implementation reviews required
    • Production of management statistics on the Change Process
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