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    Senior Customer Service Representative - Bengaluru, India - Zimson Watches

    Zimson Watches
    Zimson Watches Bengaluru, India

    6 days ago

    Default job background
    Full time
    Description

    SALES EXECUTIVE

    Join Our Team at Zimson: Seeking a Senior Customer Service Representative

    Zimson, a trusted name in watch retailing since 1948, boasts over 50 top international and national watch brands. With 97 stores across South India in the states of Tamil Nadu, Karnataka, and Kerala, we are renowned for our commitment to excellence and maintaining the highest standard of service, offering an unparalleled shopping experience.

    We are on the lookout for a dynamic and experienced professional to join our esteemed team as a Sales Executive.

    Position: Senior Customer Service Representative

    Location: Bangalore

    Job Description

    Displaying enthusiasm & providing superior customer service

    Understanding customer needs and queries about products, prices and services

    Advising customers on product ranges best suited to their needs

    Achieving the sales target and focus on increasing sales by using advanced sales techniques

    Focusing on up selling/cross selling

    Maintaining customer relationships in order to build long term brand loyalty

    Handling new launches, promotion of products and visual merchandising

    Ensuring stock replenishment at all times

    Maintaining general cleanliness, hygiene standards and visual displays

    Implementing CRM at the store level and providing relevant feedback

    Coordinating with customer care centre for after sales service

    Generating daily sales report

    Following all company procedures in ordering, cash handling and other common practices

    Profile

    Graduate or a Diploma in business administration, sales or related courses

    Selling experience of at least 2 years preferably in high end segment in retail or hospitality

    Excellent communication (including spoken and written English)

    Strong selling skills & customer oriented

    Confident, friendly & engaging personality

    Well-mannered and polite

    Immaculately groomed & physically fit

    Good numerical ability and IT skills

    What We Offer:

    Competitive salary and incentive structure.

    Opportunities for career advancement within a growing organization.

    A supportive and collaborative work environment.

    Access to a diverse and exclusive range of luxury timepieces.

    How to Apply:

    If you possess the skills and experience to excel in this role, we invite you to submit your resume to or WhatsApp us at .

    At Zimson, we believe in providing opportunities to all. We embrace diversity and strive to build an inclusive workplace for every employee.

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