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    Salesforce Developer - Mumbai, India - Intelli Swift

    Intelli Swift
    Intelli Swift Mumbai, India

    1 day ago

    Default job background
    Description

    Must Have skills :
    salesforce + amazon connect

    Primary Skills :
    AWS CLOUD, Salesforce


    Primary Responsibilities :

    • Develop and implement customer service solutions using Salesforce Service Cloud Voice.
    • Leverage Amazon Connect to provide seamless, efficient, and highquality customer service experiences.
    • Design and build highperformance applications on the platform.
    • Assist with the integration of other systems and tools into Salesforce, ensuring efficient data flow and seamless customer experiences.
    • Perform troubleshooting and issue resolution for the platform and applications.
    • Keep up to date with Salesforce releases, features, and best practices and ensure we are maximizing efficiency and capitalizing on the full features and benefits of the system.
    • Provide technical support and training to endusers for any Service Cloud Voice related issues.

    Qualifications :
    3+ years of experience as a Salesforce Admin/Developer, including solid experience with Service Cloud Voice and Amazon Connect.

    - Admin & Developer Certification preferred.

    • Strong knowledge of development best practices and design patterns.
    • Demonstrated ability to design and implement new processes and facilitate user adoption.
    • Excellent problemsolving capabilities and project management skills.
    • Strong communication and interpersonal skills.
    )
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