- Plans, organizes, develops, writes, edits, and publishes content, including user guides, online help, release notes, reference manuals, UI text, and progressive disclosure elements
- Evaluates the user interface; proposes changes and additions to user-facing text
- Drives user research and actively contributes in product grooming, planning and development meetings
- Collaborates with stakeholders and subject matter experts to plan and update product content
- Drives the total content experience across all deliverables, ensuring that user journeys, use cases, and scenarios are supported
- Mentors other Information Developers
- Tests all content in an installed pre-release version of the product
- Works as an editor and/or a content strategist as necessary
- Develops and maintains comprehensive product terminology and taxonomy
- As necessary, develops blog posts, community articles, and white papers that contribute to customer success
- Recommends improvements to processes, tools, and guidelines
- Bachelor's degree in Technical Communication, Journalism, English, or another technical discipline
- 12+ years of experience working as an Information Developer
- Fluent in spoken and written English
- Demonstrated expertise with minimalism and structured authoring and the principles of content strategy and information architecture
- Experience leading content initiatives that improve the customer experience or solve business/operational problems
- Experience mentoring or project leading junior members of an ID team
- Deep understanding of software technologies and APIs
- Self-motivated, detail-oriented team-player, with excellent time-management and organizational skills
- Proven ability to prioritize and manage multiple assignments
- Ability to think critically about user journeys and content flows
- Expertise with DITA, XML, and HTML
- Knowledge of JSON, JavaSript, Python, Markdown, or CSS
- Expertise in creating videos and graphics
- Proficiency in working on a command line interface
- Knowledge of platforms, such as UNIX including Linux, IBM i, and IBM z
- Bachelor's degree in Technical Communication, Journalism, English, or another technical discipline
-
Associate, Client Service II
Found in: MyJobHelper US C2 - 3 days ago
BNY Mellon Pune, IndiaClient Service - IC2Works with external clients to resolve moderately complex day-to-day issues and direct them to appropriate resources at BNY Mellon.Supports clients in addressing moderately complex operational and technical issues and ensuring requests are executed. Applies in ...
-
FP&A Analyst
Found in: Talent IN A C2 - 5 days ago
Johnson Controls International Pune, Maharashtra, IN, IndiaPosition Responsibilities: · Provide monthly/quarterly reports and analysis of financial and performance KPI's including P&L, Cash Flow and Trade Working Capital · Develop, standardize, and automate business focused financial and performance reports using Business Intelligence to ...
-
Business Development Executive
Found in: Talent IN 2A C2 - 4 days ago
VAP Group Pune, IndiaWho are we looking for: · The Business Development Executive will be responsible to research client business referrals, · network, and web leads, providing prospective customers/clients. · Roles & Responsibilities: · Develop new business via telephone and mass communication such ...
-
Technology Risk Analyst
Found in: Talent IN 2A C2 - 5 days ago
Qualys Pune, IndiaThe Technology Risk Analyst plays a crucial role in identifying, assessing, and mitigating technical risks within an organization. Has an understanding of Enterprise Risk Management practices in a technical environment. This professional is responsible for developing and implemen ...
-
Principal Software Engineer
Found in: Appcast Linkedin IN C2 - 4 days ago
Mastercard Pune, IndiaPrincipal Software Engineer · Overview: · The Mastercard Digital Network Services team is involved in developing cutting-edge solutions to deliver the Next Generation of Core Payment Products for Mastercard. These cutting-edge solutions are built on the Digital Network Architectu ...
-
Salesforce Technical Lead/Architect
Found in: Talent IN 2A C2 - 5 days ago
FLAME University Pune, IndiaJoin FLAME University's Technology Revolution · Are you a passionate Salesforce Technical Lead/Architect ready to embark on a transformative journey? FLAME University's cutting-edge Information Systems department beckons you to be a part of a future-ready technological revolution ...
-
Software Engineer
Found in: Appcast Linkedin IN C2 - 5 days ago
Mastercard Pune, IndiaRole: · The Software Development Engineer is a hands-on developer specializing in Java development with a particular focus producing API services to support Secure Remote Commerce platform. · What you will do: · • Strong problem-solving skills · • Good understanding of data stru ...
-
Assistant Manager Human Resources
Found in: Talent IN 2A C2 - 2 days ago
Idyllic Services Pvt. Ltd. Pune, IndiaPosition Overview: · Job Title- Assistant Human Resources Manager · Experience- 5 to 10 yrs · Job location - Pune · Job Summary: · Assistant Human Resources Manager plays a pivotal role in assisting with the administration of daily HR operations. This role encompasses various re ...
-
R-211833- Software Engineer
Found in: Appcast Linkedin IN C2 - 4 days ago
Mastercard Pune, IndiaTitle and Summary · Senior Software Engineer · Job Overview: Responsible for the analysis, design, development and delivery of software solutions. Define requirements for new applications and customization adhering to MasterCard standards, processes and best practices. Develop, c ...
-
Technical Writer
Found in: Talent IN 2A C2 - 4 days ago
Calsoft Pune, IndiaResponsibilities: · 1 to 2 years of proven writing experience and able to write/maintain technical resume repository. · Good to have knowledge of editing technical documents · Understanding of the systems development life cycle (SDLC) and document development life cycle (DDLC). ...
-
Principal Architect
Found in: Talent IN 2A C2 - 7 hours ago
Northern Trust Pune, IndiaResponsible for the planning, technical development, and support of Windows systems applications and Windows OS environment. Required to have in-depth knowledge of current and emerging principles. Install new releases of operating system software and maintains existing software. ...
-
Sr. Lead Information Security Manager
Found in: Talent IN 2A C2 - 6 days ago
Dew Software Pune, IndiaDew Software, a recognized global leader in the Digital Transformation space, is seeking a highly skilled and experienced individual to join our team as a Sr. Lead Information Security Manager (EKM). At Dew Software, we are committed to partnering with Fortune 500 companies to dr ...
-
Application Performance Developer
Found in: Talent IN 2A C2 - 5 days ago
Pathlock Pune, IndiaPathlock is looking for an excellent Applicatioon Performance Developer with a passion for software optimization. As performance developer you will be primarily focused on software performance.You will be working cross-teams and helping improve our software performance through bo ...
-
Librarian
Found in: Talent IN 2A C2 - 3 days ago
Ampersand Group Pune, IndiaQualification - B Lib/M Lib · Primary Responsibility: · To ensure that students and staff are effective users of ideas and information · To empower students to be critical thinkers, enthusiastic readers, skillful researchers, and ethical users of information · To instill a love ...
-
Senior Software Engineer
Found in: Talent IN 2A C2 - 1 day ago
Rocket Software Pune, IndiaJob Overview: · The Senior Software Engineer designs, develops, troubleshoots, debugs, and sets the direction for the design and implementation of software features/functionality/enhancements, correction of defects, and/or the creation of new products. Develops software tools i ...
-
R-211730-Product Manager
Found in: Appcast Linkedin IN C2 - 4 days ago
Mastercard Pune, IndiaOverview: · In virtually every country worldwide, Micro, Small, and Medium Businesses (SMEs) are the lifeblood of economic vitality. Mastercard is dedicated to enabling businesses to survive and thrive stronger than before. Our rallying cry is Empowering Every Business Everywhere ...
-
Disaster Recovery Specialist
Found in: Talent IN 2A C2 - 1 day ago
Northern Trust Pune, IndiaSpecializes in developing, maintaining, and testing disaster recovery and restoration plans, evaluating effectiveness of backup procedures and contingency plans, and developing recommendations for review by management. · Uses specific knowledge of a discipline to achieve goals th ...
-
Software Engineer
Found in: Talent IN 2A C2 - 7 hours ago
ACS International India Pvt. Ltd. (ACSII) Pune, IndiaACS-I India is looking for a 5+ years experienced an Advanced Professional Software Engineer with broad relevant experience in a team of developers and delivering solutions in a fast-paced global operation. You would be part of client team in Solution Delivery function, working i ...
-
Reporting and Awareness Officer
Found in: Talent IN 2A C2 - 5 days ago
Envalior Pune, India Full timeEstablished in 2023, but with a combined heritage of over 100 years, Envalior is entering the market as a leading global engineering materials powerhouse offering novel and innovative solutions to today's world. Envalior brings together two highly complementary established player ...
-
Market Intelligence Manager
Found in: Talent IN 2A C2 - 1 day ago
Atmus Filtration Technologies Pune, IndiaJob Title: Market Intelligence Manager · Experience: 6 - 8 Years · Location: Pune MH · Availability: Quick Joiners Preferred · Mandatory Key words: Market intelligence, Competitive Intelligence, Data Analysis, Data Gathering, Product Intelligence, Excel Modelling, Market Research ...
Senior Information Developer - Pune, India - Rocket Software
Description
Description
Summary:Rocket Software is a leading global developer of software products that help corporations, government agencies, and other organizations reach their technology and business goals. Twenty six hundred Rocketeers on five continents build and deliver mission-critical solutions for more than ten-thousand customers and partners.Rocket Software is looking for a dynamic Sr Information Developer to join our vibrant, global content team. Collaborating with team members from many disciplines, you will participate in user research to gain insight into Rocket customers. After analyzing the results, you will develop and implement a comprehensive content strategy to address user needs and enhance the product strategy and goals.
Essential Duties and Responsibilities :
Required Qualifications:
Preferred Qualifications:
Education:
Information Security:
Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.
Diversity, Inclusion & Equity:
At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.
.Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities.