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    Tele-Sales (Female) - Hyderabad, India - Dr. Sayanis Healthcare Pvt Ltd

    Dr. Sayanis Healthcare Pvt Ltd
    Dr. Sayanis Healthcare Pvt Ltd Hyderabad, India

    3 days ago

    Default job background
    Full time
    Description
    1. Excellent Communication Skills: Effective communication over the phone is essential in tele-sales. Clear articulation, active listening, and the ability to build rapport are crucial.
    2. Persuasion and Negotiation Skills: Tele-sales representatives need to be persuasive and skilled in convincing potential customers to make a purchase. Negotiation skills are also important for handling objections and closing deals.
    3. Product Knowledge: Thorough knowledge of the products or services being sold is essential for effectively addressing customer inquiries, providing accurate information, and highlighting key features and benefits.
    4. Empathy and Emotional Intelligence: Understanding customers' needs, concerns, and emotions is important for building trust and establishing a positive rapport. Empathy helps in tailoring sales pitches to match individual customer preferences.
    5. Resilience: Tele-sales can be challenging, with rejection being a common occurrence. Resilience and the ability to bounce back from rejection are important for maintaining motivation and continuing to pursue sales opportunities.
    6. Adaptability: Tele-sales representatives need to adapt to different customer personalities, objections, and situations. Flexibility in approach and willingness to adjust sales strategies accordingly is key to success.
    7. Time Management: Efficiently managing call schedules, follow-ups, and administrative tasks is important for maximizing productivity and achieving sales targets.
    8. Problem-Solving Abilities: Being able to think quickly on your feet and find solutions to customer queries or objections is essential in tele-sales.
    9. Closing Skills: Knowing how to effectively close a sale and secure commitment from the customer is a critical skill in tele-sales.
    10. Self-Motivation and Goal-Orientedness: Tele-sales often involve working independently, so self-motivation and the ability to set and pursue sales goals are important for success.
    11. Tech Savviness: Proficiency in using tele-sales software, CRM systems, and other tools for managing customer data, calls, and follow-ups is essential.
    12. Positive Attitude: Maintaining a positive and enthusiastic attitude, even in the face of challenges or rejection, can help in building rapport with customers and maintaining motivation.


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