Front Office Executive - Gandhidham, India - Paradigm Consultancies

Paradigm Consultancies

Verified Company

Gandhidham, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

WE ARE HIRING

Job designation:

Front Office Executive : Hotel

Job location:

Gandhi Dham, Gujarat

Salary:

20,000 25,000 per month

Experience:

Total experience:
4 years experience in front office executive or similar role.
Minimum experience:
23 years of experience in a front office or customer service role, preferably in the hospitality industry.

Education:
- high school diploma or equivalent

Skillset:

Good communication skills
Proficiency with MS Office
Familiarity with hotel management software

IMMEDIATE JOINERS REQUIRED

FULL TIME

Profile introduction:

Join our dynamic team at [Hotel Name] as a Front Office Executive, where hospitality meets excellence.

As the face of our establishment, you will play a crucial role in ensuring a positive and memorable experience for our guests.

If you are a customer-centric individual with excellent communication skills and a passion for hospitality, we invite you to be a part of our dedicated team.

Responsibilities:

-
Guest Relations: Provide a warm welcome to guests, check them in and out efficiently, and address any inquiries or concerns.
-
Reservation Management: Handle room bookings, cancellations, and modifications to ensure accurate and up-to-date information.
-
Communication Hub: Serve as the primary point of contact for guests, directing calls, messages, and requests to the relevant departments.
-
Administrative Support: Assist in various administrative tasks, including maintaining guest records, handling cash transactions, and managing front office supplies.
-
Conflict Resolution: Address and resolve guest issues promptly and professionally to maintain a positive guest experience.
-
Collaboration: Coordinate with other hotel departments to ensure seamless guest services and contribute to a cohesive team environment.

Requirements:

-
Communication Skills: Exceptional verbal and written communication skills in English. Knowledge of additional languages is an advantage.
-
Customer Service: A customer-centric approach with the ability to handle guest interactions effectively and courteously.
-
Technical Proficiency: Familiarity with hotel management software and basic computer skills.
-
Team Player: Ability to collaborate with colleagues and other departments to achieve common goals.
-
Problem-Solving: Strong problem-solving skills and the ability to handle challenging situations with composure.
-
Adaptability: Flexibility to work in a dynamic environment with varying schedules, including weekends and holidays.

Salary:

₹20, ₹25,000.00 per month

Schedule: