- Understand types of containers, vessels, and movement of containers: Ability to provide information regarding the location and status of containers.
- Follow the port-wise cost matrix rates (MRG) with guidance from Trade: Also, SAP MRG rate card maintenance, request, and process governance.
- Fully understand and follow the SRR process: Support SRR Request from agents and ensuring they adhere to the process flow.
- Fully understand and support the Manifest (AMS/ENS) process and requirements
- Create reports on Pricing Requests received, answered and response rates
- Create and maintain reports on Detention & Demurrage freetime, Pricing Requests, etc.
- On Price confirmation, report back to Trade on potential contract possibilities
- Manage, follow up and redirect potential sales leads from external source interaction to the commercial team (Trade/Sales) or country agents.
- Understand and support the Documentation team on the different container movement documents.
- Minimum two years' experience within a shipping/NVOCC environment.
- Experience in working with SAP or any other Transport Management System would be an advantage.
- Knowledge of pricing, customer service.
- Knowledge of budgeting, reporting processes.
- Time management and organizational skills.
- Analytical, numerical, and problem-solving skills when under pressure and tight work deadlines.
- Ability to manage customer enquiries and expectations through the chat interface professionally.
- Excellent Excel/Word skills.
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Pricing Executive - Chennai, India - House of Shipping
Description
Company Brief
House of Shipping provides business consultancy and advisory services for Shipping & Logistics companies. House of Shipping's commitment to their customers begins with developing an understanding of their business fundamentals.
Currently House of Shipping is looking to identify a high caliber Pricing Executive.
Main tasks and responsibilities
Background and experience
Competencies and skills