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    Associate Client Solution Architect - Chennai, India - NielsenIQ

    NielsenIQ
    NielsenIQ Chennai, India

    1 week ago

    NielsenIQ background
    Full time
    Description
    Job Description

    The Associate Client Solutions Architect works directly with our Fast Moving Consumer Goods (FMCG) clients and/or client service teams to create database solutions that address key business needs. The AFC provides consultation and investigation on requested changes to assigned category and database structures, making recommendations on solutions that best address the clients business needs. After clarifying the project scope, the AFC supports the work using our standard operating procedures and working in concert with other teams and players. The ACSA consults with the client during key events and/or reviews to ensure continuous alignment on the project scope and expected outcome.

    Job Duties & Responsibilities:

    • Effectively provide consultative leadership based on a thorough understanding of all Nielsen deliverables, platforms, tools, best-demonstrated practices, and operational capabilities and limitations.
    • Lead detailed data structure requirement discussions that synchronize Nielsen capabilities with the clients expected outcome, while building alignment with the client on the deliverable.
    • Analyze, interpret, and translate FMCG industry trends, and make database recommendations based on empirical evidence that solves key business issues.
    • Refine and analyze high-level business requirements to ensure proper design; identify and discuss any constraints to the design, process, or delivery with relevant stakeholders.
    • Accurately interpret business requirements to the execution team and provide consultation as needed.

    Job Expectations:

    • Take complete ownership and accountability of internal projects and assigned workload
    • Proactively identify issues and work to resolve on time
    • Influence and consult to meet Client needs
    • Understand and comply with internal procedures
    • Demonstrate proficiency in technology platforms and mentor and coach associates to develop proficiency to support Client needs and coach other associates
    • Actively participate in cross-functional projects, hot spot areas, and automation needs
    • Be a positive influence for change management; lead by example
    • Function with little supervision
    Qualifications
    • Strong written and oral communications
    • Clear and articulate command of the English language
    • Strong presentation skills
    • Demonstrated experience in working with software platforms
    • 2-3 years prior customer service organization experience
    • Demonstrate ability to identify and implement new or changed business improvement opportunities
    • Ability to lead and actively participate in group discussions and client meetings and anticipate & respond to live dialogue with clients
    • Proficient in Microsoft Excel, Word, and PowerPoint; Ability to prepare meaningful presentations using PowerPoint software; Ability to utilize Excel for pivots & basic functionality
    • Strong analytical skills
    • Ability to validate output, troubleshoot errors and quickly make corrections
    • Ability to function in a team environment
    • Ability to manage priorities and deliver against established timelines
    • Ability to multi-task
    • Logical thinking and problem-solving
    • Demonstrated ability to work independently and be a self-starter
    • Strong attention to detail
    • Basic understanding of how Machine learning works
    Additional Information

    Preferred Skills:

    • Knowledge of NielsenIQ products, industry, and technology
    • Ability to design and test solutions for internal operational teams to manage workload and drive efficiency
    • Strong understanding of US markets, facts, calendars

    About NIQ

    NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full ViewTM.

    NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population. For more information, visit

    Want to keep up with our latest updates?

    Follow us on: LinkedIn | Instagram | Twitter | Facebook

    Our commitment to Diversity, Equity, and Inclusion

    NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.

    We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

    Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center:

    NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.

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