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    Patient calling - Ahmedabad, India - Technocruitx Universal Services Pvt. Ltd.

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    Full time
    Description

    Roles and Responsibilities

    • Answer high-level calls from patients and provider's office.
    • Make outbound calls to referring doctors, patients and insurance companies to get updated information on patient accounts.
    • Respond to RCM voice mail and e-mail in a timely manner.
    • Communicate effectively with various departments within Revenue Cycle Management.
    • Research explanation of benefits ( EOBs) and/or denials in the system to assist patients and explain benefits.
    • Update billing system with updated patient demographic information.

    Desired Candidate Profile

    • Excellent written and verbal communication skills
    • Proficient with MS office and the ability to navigate multiple platforms
    • Ability to learn Revenue Cycle Management workflows related to patient communication
    • Strong customer service skills with the ability to resolve patient concerns
    • Demonstrate soft skills to enhance patient's experience
    • US/UK call center /BPO experience preferred

  • Technocruitx Universal Services Pvt. Ltd.

    Patient Calling

    3 days ago


    Technocruitx Universal Services Pvt. Ltd. Ahmedabad, India Full time

    Call Patients on the assigned accounts to understand when Payments on the outstanding amount will be made. · Follow-up with patients on overdue accounts. · Create weekly/monthly collection reports to gauge the progress made. · Respond to Patient queries in a timely and profession ...

  • Technocruitx Universal Services Pvt. Ltd.

    patient calling

    3 days ago


    Technocruitx Universal Services Pvt. Ltd. Ahmedabad, India Full time

    Primary Duties and Responsibilities : · Call Patients on the assigned accounts to understand when Payments on the outstanding amount will be made. · Follow-up with patients on overdue accounts. · Create weekly/monthly collection reports to gauge the progress made. · Respond to Pa ...


  • Technocruitx Universal Services Pvt. Ltd. Ahmedabad, India Full time

    Job Type: Full-time · Primary Duties and Responsibilities : · Call Patients on the assigned accounts to understand when Payments on the outstanding amount will be made. · Follow-up with patients on overdue accounts. · Create weekly/monthly collection reports to gauge the progress ...


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