- Answer high-level calls from patients and provider's office.
- Make outbound calls to referring doctors, patients and insurance companies to get updated information on patient accounts.
- Respond to RCM voice mail and e-mail in a timely manner.
- Communicate effectively with various departments within Revenue Cycle Management.
- Research explanation of benefits ( EOBs) and/or denials in the system to assist patients and explain benefits.
- Update billing system with updated patient demographic information.
- Excellent written and verbal communication skills
- Proficient with MS office and the ability to navigate multiple platforms
- Ability to learn Revenue Cycle Management workflows related to patient communication
- Strong customer service skills with the ability to resolve patient concerns
- Demonstrate soft skills to enhance patient's experience
- US/UK call center /BPO experience preferred
-
Patient Calling
3 days ago
Technocruitx Universal Services Pvt. Ltd. Ahmedabad, India Full timeCall Patients on the assigned accounts to understand when Payments on the outstanding amount will be made. · Follow-up with patients on overdue accounts. · Create weekly/monthly collection reports to gauge the progress made. · Respond to Patient queries in a timely and profession ...
-
patient calling
3 days ago
Technocruitx Universal Services Pvt. Ltd. Ahmedabad, India Full timePrimary Duties and Responsibilities : · Call Patients on the assigned accounts to understand when Payments on the outstanding amount will be made. · Follow-up with patients on overdue accounts. · Create weekly/monthly collection reports to gauge the progress made. · Respond to Pa ...
-
Patient Calling Specialist/International BPO
3 days ago
Technocruitx Universal Services Pvt. Ltd. Ahmedabad, India Full timeJob Type: Full-time · Primary Duties and Responsibilities : · Call Patients on the assigned accounts to understand when Payments on the outstanding amount will be made. · Follow-up with patients on overdue accounts. · Create weekly/monthly collection reports to gauge the progress ...
-
Call Center Executive
1 day ago
AVITA Health Services Pvt Ltd Ahmedabad, India**Call Center Representative duties and responsibilities** · Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company's positive reputation. They often have the following responsibilit ...
-
Doctor's Assistant
16 hours ago
KAIZEN HOSPITAL Ahmedabad, IndiaUpdating data in Consultant/Doctor's PC · - Attending to calls of patients. · - Ensuring estimates are given for every patient properly. · - Estimate conversion. · - Replying to queries of mediclaims through consultants timely. · - Updating Google reviews. · - Sending SMS to pati ...
-
Call Center Executive
16 hours ago
AVITA Health Services Pvt Ltd Ahmedabad, India**Call Center Representative duties and responsibilities** · Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company's positive reputation. They often have the following responsibilit ...
-
Call Center Executive
16 hours ago
AVITA Health Services Pvt Ltd Ahmedabad, India**Call Center Representative duties and responsibilities** · Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company's positive reputation. They often have the following responsibilit ...
-
Councilor
16 hours ago
OCCURA EYE CARE AND RESEARCH CENTER Ahmedabad, IndiaAnswer phone inquiries in an efficient and effective manner. · - Utilize phone scripts. · - Conduct patient consultations via Zoom or in-office with emphasis on converting patients to surgery. · - Make confirmation and reminder calls. Follow-up calls from patient consultations an ...
-
Medical Billing Executive
16 hours ago
Williampenn pvt ltd Ahmedabad, IndiaAnswer high-volume calls from patients and Providers' offices. · - Make outbound calls to referring doctors, patients, and insurance companies to get updated insurance or demographic information on patient accounts · - Utilize resources to troubleshoot and resolve patient issues. ...
-
Ar Caller- Experience or Fresher for Ahmedabad
16 hours ago
Medusind Ahmedabad, IndiaResponsible for calling Insurance companies (in US) and follow up on outstanding Accounts Receivable. · - Understand the client requirements and specifications of the project · - Ensure that the deliverable to the client adhere to the quality standards · - Outbound calls to insur ...
-
Front Desk Receptionist
1 day ago
Stavya Spine Hospital and Research Institute Ahmedabad, IndiaGood Communication skills, good computer skills( hospital software, MS Word, MS Excel, billing system), multi tasking personality with problem solving skills, Scheduling appointments for patients, Maintaining records and accounts of patients, Assisting patients in filling medical ...
-
Hospital Receptionist
16 hours ago
Solar Hospital Grace GPS Healthcare Pvt. Ltd. Ahmedabad, IndiaWelcoming patients, pharmaceutical representatives and vendors on the telephone and in-person visitors and answering patient inquires · Scheduling appointments for patients · Maintaining records and accounts of patients on HMS. · Assisting patients in filling medical forms · Proc ...
-
Front Desk Receptionist
16 hours ago
Panacea Healthcare Management Ahmedabad, India**JD Receptionist** · A receptionist works at the front desk of a medical office providing assistance to patients and visitors. A medical receptionist is responsible for maintaining the organization of a medical office, and ensuring that the medical environment is welcoming, calm ...
-
Medical Receptionist
16 hours ago
DVM Hospital Ahmedabad, IndiaWelcoming patients, pharmaceutical representatives and vendors on the telephone and in-person visitors and answering patient inquires · - Scheduling appointments for patients · - Maintaining records and accounts of patients · - Assisting patients in filling medical forms · - Proc ...
-
Counselor
16 hours ago
Sakhiya Skin Clinic Ltd Ahmedabad, IndiaPatient Counselling · - Patient Care · - Team Work · - Work with Doctor · - Patient Follow up · Call · **Salary**: ₹15, ₹22,000.00 per month · **Benefits**: · - Provident Fund · Schedule: · - Day shift · Supplemental pay types: · - Overtime pay · - Performance bonus · - Quarterl ...
-
Shukla Information Solutions Pvt Ltd Ahmedabad, India**Job description** · - Check eligibility and benefits of patients insurance plans · - Depth knowledge in referral and pre-authorization · - Check patient's plan benefits in various insurance website · - Need to call to the different payers to collect benefit details. · **Respons ...
-
Hospital Receptionist
1 day ago
Solar Hospital Grace GPS Healthcare Pvt. Ltd. Ahmedabad, IndiaWelcoming patients, pharmaceutical representatives and vendors on the telephone and in-person visitors and answering patient inquires · Scheduling appointments for patients · Maintaining records and accounts of patients on HMS. · Assisting patients in filling medical forms · Proc ...
-
Front Office
1 day ago
Sannidhya Maternity & Multispeciality Hospital, South Bopal Ahmedabad, IndiaGood Communication Skills · - Attend OPD and IPD patients · - Greet patients & visitors · - Ensure appointments are up to date · - Answering phone calls · - Make admissions · - undertake administrative tasks as assigned by HOD · **Salary**: ₹12, ₹15,000.00 per month · **Experienc ...
-
Front Office
16 hours ago
Sannidhya Maternity & Multispeciality Hospital, South Bopal Ahmedabad, IndiaGood Communication Skills · - Attend OPD and IPD patients · - Greet patients & visitors · - Ensure appointments are up to date · - Answering phone calls · - Make admissions · - undertake administrative tasks as assigned by HOD · **Salary**: ₹12, ₹15,000.00 per month · **Experienc ...
-
Required Anaesthesia Doctor
1 day ago
Vitality Healthcare Ahmedabad, Gujarat, IndiaConsultant · 0-2 Yrs · 2 · Ahmedabad · **Job Description**: · - **Consulting with patients to understand their health concerns**: · - **Writing reports and maintaining records**: · - **Performing specialized tests to diagnose patients**: · - **Determining proper courses of treatm ...
Patient calling - Ahmedabad, India - Technocruitx Universal Services Pvt. Ltd.
Description
Roles and Responsibilities
Desired Candidate Profile