Collection Associate - Hyderabad, India - Vivifi india finance private limited

Vivifi india finance private limited
Vivifi india finance private limited
Verified Company
Hyderabad, India

1 week ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

To recover dues of delinquent customer as per allocation through in-house as per RBI guidelines and as process & policies laid down by the organization within set timelines.

- Coordination and support to field team to ensure timely resolution of cases.

  • He/she would be responsible for collection of overdue accounts of customer is all buckets and for various products through Telecalling. (targets on productivity and collections as per product/bucket as per the organization policies)
  • Maintaining detailed feedback file in required format, maintain trails on the collection portal
  • Should be able to resolve customer queries and escalate as when required (as per specified grid)
  • Collect customer payments in accordance with payment due dates
  • Utilize various skip tracing tools and collection strategies to locate the right party in order to negotiate payments.
  • Make outbound calls in a professional manner and improving customer relations.

Salary:
₹19, ₹22,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus

Ability to commute/relocate:

  • Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Do You have experience into Tele Calling Collections?

Education:


  • Bachelor's (preferred)

Experience:

- total work: 1 year (preferred)


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