- Answering end user queries and resolving transaction issues by collaborating between operations team and end users/suppliers.
- Carrying out Daily operations, with key focus on transaction ageing and escalation management.
- Lead Service Now adoption, trainings, and enhancements.
- Defining and developing process standards, workflows, and operating procedures
- Provide trainings to end users on PR to PO and Account Payable Processes.
- Act as an administrator for smartform and catalog maintenance.
- Manage issues with a view on overall P2P process as one team.
- The role would be a contractual role and will be a part of a - member team located in Gurgaon and would form a strong procurement community with sourcing and account payable teams.
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P2P - Global Procurement - Gurgaon, India - Quess Corp Limited
Description
Job Description:
Title Contractor - Sr. Analyst - P2P Department - Global Procurement Location - Gurgaon, India Reports to - Asst. Manager, Buyer Work Bench Level Grade - 3, Sr. Analyst We're proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our Global Procurement team and feel like you're part of something bigger.
The Sr. Analyst - P2P (Procure to Pay) will respond to the queries received at the Procure to Pay Helpdesk. The role duration will be approximately 5 months.
The role will require an understanding of Procure to Pay lifecycle and liasoning with the different P2P teams for quick turnaround.
The key focus is high volume processing with a focus on auditability and efficiency. The role will require processing service requests for Procure to Pay Helpdesk function (servicing accounts payable and payment sub-processes).The overall responsibilities being: