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Operations Manager
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LR Energy Gurgaon, India**Location: Gurgaon HQ** · **Number of openings**:01 · **Job Type**: Full-time · **Company Overview**: · LR Energy is a forward-thinking and innovative renewable energy company dedicated to advancing sustainable solutions that drive environmental and economic benefits. LR Energy ...
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Operations Manager, Operations Manager
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Manager Operations
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Operations Manager
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Manager Operations
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Operation Manager
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Operations Manager
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Operations Manager
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Louis Dreyfus Company gurugram, IndiaCompany Description Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our custom ...
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Operations Manager
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R1 RCM gurugram, IndiaR1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work For TM 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to 'make healthcare simpler ...
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Operations Manager
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Antal International gurugram, IndiaJob Description Summary role description: · Hiring for an Operations Manager - BFSI for a leading digital outsourcing company. · Company description: · Our client is a leading US Headquartered digital outsourcing company that provides next-generation customer experience an ...
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Operations Manager
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Operations Manager
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ASSPL - Haryana gurugram, India Full timeManaging and overseeing the end to end operations of AMXL Fulfillment Centers. It involves close coordination with the 3P partners and other internal and external stakeholders. · We are open to hiring candidates to work out of one of the following locations: · Gurgaon, HR, IND · ...
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Operations Manager
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TaskUs gurugram, India Full timeAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fas ...
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Operations Manager
1 week ago
TourGram gurugram, IndiaDo you have a passion for travel and a knack for organization? Are you a problem-solver with a drive to succeed? If so, we want you on our team · We are seeking a highly motivated and experienced Operations Manager to join our dynamic travel company. In this fast-paced role, you ...
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Operations Manager
1 week ago
TourGram gurugram, IndiaDo you have a passion for travel and a knack for organization? Are you a problem-solver with a drive to succeed? If so, we want you on our team · We are seeking a highly motivated and experienced Operations Manager to join our dynamic travel company. In this fast-paced role, yo ...
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Manager - Operations
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Sun Life Gurugram, India Temps pleinDescription · Responsible for the day-to-day management of multi teams and multiple shifts for operations. Key to this role is delivering the needs of the Business partners by ensuring the day-to-day operations are met. · Education/Experience · Minimum – Graduate · Minimum 12 y ...
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Manager Operations
5 days ago
RedeFin Capital gurugram, India Full timeDescription : · The Position has responsibility for providing a variety of problems that occur in the domain using hardware and software expertise along with responsibility for coordination of all technical activities on assigned projects. Also, ensures effective communication ...
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Operation Manager
1 week ago
Concentrix gurugram, IndiaJob PurposeThe Senior Sales Manager is responsible for overseeing the management of teams supporting complex accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboardin ...
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Managed Service Operation
3 weeks ago
NTT Ltd. New Delhi, IndiaNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. · In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-cla ...
Immediate Start Senior Operations Manager - Gurugram, India - Foundever
Description
Senior Manager - Operations (US/UK) - GurugramTotal Experience - 15+ Years
Relevant Experience - 1-2 years as an SOM
Candidate should be from BPO Background (Voice Process)
Work from Office
Location - Gurugram
Shall hunt for a manger or a senior manager level into Cosmetic/Travel Domain for International contact center, UK/US responsible to handle at least 300 – 400 FTEs
Non voice experience into the same shall be strictly not to be considered and not suitable – voice is a mandate
Shall operate in US/UK shift timings, and would be required to stretch as and when required
Job location shall be Gurugram, the resource has to operate from the office, physically
Job Description
college degree in Business Management/Administration or equivalent combination of education and directly related experience
4 or more years of directly related experience, including 2 or more years of supervisory experience.
Strong leadership skills with the ability to manage large groups of people. Strong verbal/written communication and facilitation skills. Strong interpersonal skills and experience demonstrating successful customer relationship management.
International Voice Experience Is Mandate & inbound sales exp required
Shall operate in UK/US shift timings, and would be required to stretch as and when required
manager level into Travel Domain for International contact center, UK/US
Appropriate communication and escalation of client issues to multiple levels of site and Operations management
Client strategies to meet client/corporate goals and objectives
Summary of Primary Job Responsibilities:
(may be used to create job postings)
Manages first-line supervisors that are responsible for managing the day-to-day operations of a team of representatives handling customer inquiries and issues.
Typical Qualifications:
(education, experience, knowledge, skills and abilities typically needed to perform this job)
Education (if beyond High School or equivalent): Four-year college degree in Business Management/Administration or equivalent combination of education and directly related experience.
Experience Target (in this job or a related function/field): 4 or more years of directly related experience, including 2 or more years of supervisory experience.
Skills:
(identify essential skills required, and identify additional skills that enable success in performing this job)
Strong leadership skills with the ability to manage large groups of people. Strong verbal/written communication and facilitation skills. Strong interpersonal skills and experience demonstrating successful customer relationship management. Ability to use a computer (Internet, e-mail, MS Office programs) to complete daily duties.
Knowledge/Abilities:
(describe type and level of knowledge or ability needed to perform essential job functions and those that enable success in performing this job)
Demonstrated knowledge of contact center operations and customer support. Demonstrated knowledge of the technology industry and general business management. Demonstrated ability to analyze processes, enact change and think operationally and strategically to achieve business goals.
Special Certifications (if appropriateidentify if required to perform the job or just preferred):
Travel Required (typical % of time, scope of travel (in country, international), transportation mode, special issues):
Other:
(if appropriate, list anything especially challenging or unique about this position that is needed to be successful in performing this job that is not covered in other areas above)