- Service, Change Management / Coordinator for End-to-End Procurement, translator and coordinator between business and Tech team.
- Coordinate with Incident, Problem, Configuration managers to share information or coordinate action on emergency Change Requests
- To plan, elaborate, design and maintenance of assigned tasks /action list (IT focus)
- Development and controlling of time schedule together with Project Leads
- Controlling of implementation progress and execution of IT relevant testing
- Status reporting to related stakeholders
- Ensure business acceptance of handed over solution results.
- Ensure knowledge transfer from SAP to own responsibility of implemented functions and smooth handover to stable operations.
- Review the Change Request documentation (process, work instructions, best practices)
- Challenge requirements against standards and harmonized processes
- · Openness for Hands-on work assigned to check, review and activate/customize the new features released by SAP. What You Bring
- You should be 6 – demonstrated ability IT professional with Graduation in Engineering or equivalent.
- Having hands on experience of SAP Ariba or S4 HANA Central Procurement
- Having experience of SCM Procurement Processes (source-to-contract /requisition-to-order)
- Having experience of Project and Service Management, ITIL / Operations Management
- Having good knowledge of ITSM Service Now, Jira, Change and Request modules is an advantage.
- Having hands on experience of Requirement engineering / translator (business – IT service provider)
- Having hands on experience in Stakeholder Management.
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IT Service and Change Manager - pune, India - Siemens Energy
Description
IT Service and Change Manager - Procurement
About the Role
Location India Maharashtra Pune Company Siemens Energy Industrial Turbomachinery India Private Limited Organization EVP Global Functions Business Unit Information Technology Full / Part time Full-time Experience Level Experienced Professional A Snapshot of Your DayYour role as an IT Service and Change Manager - Procurement is to support the implementation of our digitalization projects. You will be contributing through ensuring smooth utilization and release implementation of digital solutions specially SAP End to End (E2E) Ariba implementation project. You will work and co-ordinate with Global business users related to resolving Incidents and implementing Change requests related to Procurement in SAP E2E Ariba project. You will coordinate and work with the appropriate IT development and middleware Teams to find a solution that meets the agreed operation Level Agreement and fix it within the agreed Service Level Agreement. Besides that, you will coordinate and plan the Testing for the application and join the related meetings to understand and keep up with the ongoing developments. Work closely with stakeholders, expand your network and prepare yourself for future global roles at Siemens Energy.
How You'll Make an ImpactOur team is actively supporting the Siemens Energy Digital Transformation, a global digitization initiative launched to optimize the functionality of Siemens Energy Supply Chain Management. We are looking for a driven, self-motivated individual with excellent service orientation and skills/experience in operational procurement to support the implementation of our digitalization projects.